Performs receptionist, registration, and clerical duties associated with direct and scheduled patientadmissions. Reports to: Patient Access Supervisor

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Distributes and explains forms, documents, and educational handouts to patients or family members. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicate with the admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Maintains current knowledge of all rules and regulations governing third party admissions/registrations and certification requirements Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts. Verifies precertification/authorization on file matches test/procedure/services being performed. Maintains an acceptable registration error rate & collections goal.

Minimum Education High school diploma or equivalent - Required Two years college or medical office specialist education - Preferred Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must beable to work in a stressful environment and take appropriate action. Must be able to function appropriately ina multi-task setting. General understanding of medical terminology and medical insurance. Certifications: BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90days of hire, if not current upon hire. Minimum Work Experience 2 years experience in hospital patient access/registration or medical office with emphasis on medicalinsurance and collections/accounts receivable - Required Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of

Job: *Administration/Clerical

Organization: **

Title: Patient Access Rep ED PRN

Location: Tennessee-Gallatin

Requisition ID: 7457-11861