Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00047720 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

HOW TO APPLY Complete a State of Texas Application for Employment and the following additional forms (available athttps://www.tjjd.texas.gov/careers/) TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job=00047720tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers/and can be submitted via email to: HRJobs@TJJD.Texas.gov. PLEASE NOTE Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month year), supervisors name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITS State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary ADD Insurance, Dependent Health Life insurance, Health Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTION The TJJD youth rights program manages a confidential formal grievance system through which youth under the agencys jurisdiction, their parents or guardians, or youth advocates may file grievances concerning the care, treatment, services, or conditions provided for youth in TJJD state-operated facilities or programs and receive a prompt and fair response based on a thorough review of the complaint. Performs moderately complex (journey-level) consultative services and technical assistance work relating to youth rights and organizing and overseeing the youth grievance process at the assigned secure facility. Work involves facilitating access to and understanding of the youth grievance system; coordinating, tracking, and monitoring the youth grievance process from the time a grievance is filed through exhaustion of the response appeal process; helping to ensure prompt, fair, and thorough resolution of grievances; and prepa ing and reviewing management and operational reports. Work requires extensive interaction with youth and their family members, coordination with juvenile correctional officers, case managers, and grievance decision authorities, and serving as a program liaison with facility administrators. May act as back-up youth rights specialist for other locations as needed. Works under general supervision of a centrally located youth rights program administrator with limited latitude for the use of initiative and independent judgment outside of established procedures and standards. May be required to work in excess of 40 hours per workweek, be on-call, and travel occasionally. ESSENTIAL FUNCTIONS Performs an array of technical, training, planning, program assessment, and administrative activities related to the youth rights program. Provides relevant information to the youth rights program administrator and facility administrators regarding program activities and how facility practices impact youth rights; and reviews facility activity and incident reports to identify and proactively address any concerns affecting youth rights and potentially resulting in a youth grievance, including review of Safe Housing Scores related to youth dorm room assignment when reviewing random incidents. Conducts orientation and/or training sessions on the youth grievance system as needed in an objective, professional and sensitive manner for youth, parents or guardians, staff, contractors, visitors or other stakeholders; proactively promotes understanding of youth rights and the youth grievance system; provides guidance and training on an ongoing basis and as necessary regarding new methods and procedures; and develops related presentations, agendas, and reference documents for such sessions. Gathers and reviews sufficient information regarding complaints and allegations to adequately inform youth of their options with regard to filing grievances; provides consultative services and technical assistance as needed to youth, parents or guardians, volunteers, youth advocates, grievance decision authorities, and other agency stakeholders throughout the grievance process; and documents relevant conversations in the TJJD Correctional Care System. Ensures processes are in place for daily collection of youth grievances from locked grievance boxes and other methods, including the IRC hotline. Reviews grievance forms and other documentation upon receipt and throughout the grievance resolution and appeal process to ensure compliance with established procedures; identifies missing technical information and signatures and advises youth of required revisions for compliance; and assigns the grievance to the appropriate decision authority and grievance category. Coordinates, tracks, and monitors the youth grievance process from the time a grievance is filed through exhaustion of the response appeal process to ensure prompt resolution of grievances. Conducts technical reviews of grievance and grievance appeal responses to ensure fair, thorough and appropriate resolutions consistent with agency policies, procedures, and standards; coordinates any necessary revisions with the decision authority; and coordinates process to ensure that actions identified in a granted relief occur in a timely manner. Compiles and maintains accurate records and statistics pertaining to the youth grievance system; performs and/or monitors data entry to ensure appropriate data is entered into the youth grievance manager system; and performs and/or oversees data searches and retrieval as needed. Provides bi-weekly or more frequent reports for pending and overdue grievances to the staff and administration to encourage adherence to the timely resolution of