MGR, Operations

Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=532159&lJobSourceTypeID=796&sLanguage=en-us) Job no: 532159

Work type: Staff Full-Time

Location: Main Campus (Gainesville, FL)

Categories: Facilities Operations/Skilled Trades, Transportation Services

Department: 68040000 - BS-TRANSPORTATION / PARKING

Classification Title:

Operations Manager

Job Description:

Supervise all parking enforcement:

• Enforce parking rules and regulations.

• Direct daily work assignments for enforcement staff.

• Oversee hiring, training, and performance of staff.

• Ensure the functionality of the parking management system’s enforcement processes.

• Assess rules and regulations, review citations, and communicate policy or quality control changes to staff.

Manage the operation of pay-by-plate garages:

• Oversee daily activities of garage attendants.

• Coordinate with the Office of Admissions for campus tours.

• Ensure the working order of all Luke II Pay stations.

• Supervise the collection of pay station and metered space monies.

Maintain positive public relations and act as liaison for Transportation and Parking Services:

• Present a customer-centric image of the department.

• Respond to customer concerns professionally and promptly.

• Foster a customer service-focused philosophy among enforcement staff.

Coordinate University event projects and work assignments with UFPD:

• Assign patrollers to UFPD for university events.

• Ensure traffic control and safety training compliance.

• Deploy parking enforcement officers as needed in support of UFPD.

• Create weekly schedules to ensure proper coverage of operations and any special events.

Assume responsibility for departmental duties during home football games:

• Attend pre-game safety briefings.

• Coordinate with the transportation supervisor on the RV program.

• Ensure all positions are staffed for game days.

• Supervise game day staff and authorize citations and tows as necessary.

Attend scheduled meetings:

• Identify objectives and facilitate the mission of Transportation and Parking Services.

• Participate in formulating strategies, policies, and processes for the department.

Ensure availability for emergency response:

• Be available by phone after regular working hours and ready to deploy staff as required.

Normal work schedule is Monday – Friday 7:00am to 4:00pm. Flexibility to adjust work schedule is required to include after hours and weekends for coordination and supervision of transportation for football game days and special events as directed.

Drives a state vehicle that requires a valid driver license.

A criminal background will be conducted.

Expected Salary:

Expected starting salary is $52,500 - $59,000 based on experience and qualifications

Minimum Requirements:

Bachelor's degree in an appropriate area and three years of relevant experience; or an equivalent combination of education and experience.

Preferred Qualifications:

Experience in parking enforcement or related fields.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 28 Jun 2024 Eastern Daylight Time

Applications close: 13 Jul 2024 Eastern Daylight Time