Summary This position is located at the Gainesville Optometry Clinic in Gainesville, Florida. The incumbent is to function as the Administrative Officer for the Optometry Service Line across the North Florida/ South Georgia Veterans Healthcare System with six current Optometry Sections. The Administrative Officer provides administrative leadership and support to the service's clinical leadership in support of the Optometry service throughout the health care system. Responsibilities The duties required to fulfill this position include, but are not limited to: Administers the Optometry Service information management systems and serves as the technical expert in the long and short-range planning of data objectives for the service. Provides advice and counsel to staff on data management capabilities. Plans application of data systems to meet local requirements, consults with appropriate Healthcare System resources to design, implement and maintain specific subsystems, and ensures timely completion of projects. Develops, implements, and ensures compliance with plans, policies, standards, infrastructures, and architectures that establish the framework for the management of information and programs. Responsible for the coordination and facilitation of agreements and cooperative arrangements with other State and Federal government agencies, universities, and private organizations. Requires knowledge and understanding of affiliation regulations and VHA guidance on residency and other medical and allied medical service training regulations. Designs studies, training, and organizational strategies for identifying opportunities to improve customer service and process quality. Assists local and Health System Management to develop quality improvement plans. Coordinates credentialing and privileging process and maintenance of files required by standards of internal and external review agencies such as The Joint Commission on Accreditation (TJC) and Office of Inspector General (OIG/CAP). Validates workload to assure the accuracy of the data in the Optometry Department workload databases such as VHA Support Service Center (VSSC). Ensures accurate and timely transmission of the monthly DSS reports. Incumbent collects, analyses, and validates various data concerning patient care and administrative activities and generates reports to benchmark or performance standards. Routinely analyses patient satisfaction related data and information and develops responses and action plans. Sets priorities and establishes schedules; evaluates performance, recommends promotions and awards; approves requests for leave; identifies training needs; and recommends disciplinary action as required. Oversees fee basis program for Optometry, establishing fee allocations and monitoring fee expenditures to assure that fee providers do not exceed calendar year allocations. Performs other related duties as assigned. Work Schedule: Monday-Friday, 7:30AM-4:00PM Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD059160 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/28/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Determine potential management analysis projects and studies to achieve organizational success. Define information, data, and systems requirements. Provide a staff resource to create, plan, implement, monitor, and manage studies of healthcare management. Survey, evaluate, and analyze data and forecasts the allocation of resources such as budget, space, personnel, staffing plans, labor mapping, workload and equipment. Facilitate the analysis of healthcare management based upon financial and management factors. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree OR, 2 full years of progressively higher-level graduate education leading to such a degree OR LL.B. or J.D., if related. (TRANSCRIPT REQUIRED) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. (TRANSCRIPT REQUIRED) Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. You will be rated on the following Competencies for this position: Administration and Management Organizational Awareness Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, such as papers, books, and files. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.