The Donor Greeter will be responsible for acceptance of qualified donations at the designated store donation area. Will be responsible for providing a positive donor experience through great customer service, handling donations with care, and educating the public on our mission.

• Greet and offer assistance to all customers.
• Ability to demonstrate exceptional customer service and reject items that we cannot accept in a professional
• manner.
• Determine usable and saleable items as specified in guidelines for acceptable donations.
• Accurately track all donations according to standards set by management.
• Support processing by maintaining proper staging of donated goods, rerouting items to correct stations
• appropriately and assisting with maintenance of workstations.
• Provide donors with exceptional customer service including but not limited to, greeting within 10 seconds of
• arriving, evaluating donations, politely declining only items on our do not accept list, handling donations with
• care, and maintaining an organized and clean donation area.
• Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and insuring hangers and
• racks are orderly.
• Follow all required safety and security procedures.
• Maintain efficient product flow in line with company policies and procedures.
• Maintain compliance with all company policy and procedures as well as store policies to include but not
• limited to opening and closing tasks, pricing, markdowns, and accurate, timely completion of required
• paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Participate in training as required.
• Support store operations by participating in cross training as assigned by management.
• Perform all other duties as assigned.