Description:

Position Summary:

This position is responsible for greeting, scheduling and directing patients. Performs vital patient advocacy role as first

line of contact to patients, families, physicians and community. Serves as a liaison between the patients and the medical

support staff, ensuring needs are communicated and met with a high priority on service and quality care. Duties and

assignments may vary as determined by the Clinical Supervisor.

1. Greets patients, visitors, and staff, in a prompt, courteous and professional

manner.

2. Receives and manages incoming telephone calls in a courteous and

professional manner.

3. Schedule appointments for assigned Physicians, as well as other UACC Physicians

as needed. Reschedule patients as needed.

4. Mail New Patient information and confirm new patient appointment with patient.

5. Answer patient questions as needed. Refer calls to clinical staff if

appropriate.

9. Assist with patient check-in and check-out as needed.

10. All messages are to be taken and then forwarded to the appropriate party in a timely manner.

11. Contact patients by mail or phone to reschedule appointments when there are changes to

physician schedule. Ensure bump list is reviewed and addressed.

Additional Skills & Qualifications:

Certification

High school degree or equivalent required; some college preferred

Skills/Experience

 Min. 1 year experience, preferably in medical environment

 Computer familiarity

 Excellent verbal and written English communication skills

 Bilingual (English/Spanish) preferred

 Ability to manage and prioritize multiple tasks

 Ability to calmly and professionally deal with diverse population

 Ability to work independently with minimal supervision

 Highly organized

 Customer service oriented

 Knowledge of medical terminology a plus

Experience Level:

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.