Health Services Specialist

At a glance

Position:Health Services Specialist

Primary locationFreeport (TX, USA), Texas, United States of America

Schedule:Full time

Date Posted:04/24/2024

Job Number:R2050768

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About You and this Role

As anHealth Services Specialist,you will provide expertise to ensure Dow Occupational Health (OH) Operating Disciplines are well implemented to meet both Government and Dow requirements. You will collaborate with the local OH team, leveraging subject matter expertise to improve or develop local work processes. Additionally, you will provide technical services and support duties to nursing, advance practitioners and physicians on site. You will be responsible to monitor and assess demand and activities of each clinic function and help adjust work/patient flow real time and on a proactive basis to create smooth, active clinic operability.

Responsibilities

• Provide clinical and be accountable to providing site specific key performance indicators such (e.g. spirometry, audiometry, ECG, vision, laboratory, physical measurements) testing, biomonitoring, and vaccination according to established standards and procedures.

• Participate in planning, organizing, and implementing an effective clinical workflow where applicable.

• Provide drug and alcohol testing as required for pre-placement exams, Department of Transportation, site random, for-cause/reasonable suspicion, post-accident, return to work, and follow up substance testing and other situations according to established standards and procedures.

• Maintain accurate records of testing, calibration and quality assurance procedures, specimens collected, analyzed and/or sent for laboratory analysis, test results, and communications to employees and others.

• Perform basic administrative support as well as Front desk coordination when needed (manage patient flow across clinics)

• Provide support to clinicians on a case-by-case basis to support case management, patient visit follow-up and patient care activities.

• Maintain and order stock for the lab, management of lab data, scanning of medical information, and troubleshooting of testing equipment.

• Scanning medical documents into the electronic medical record

• Participate in planning, organizing, and implementing an effective clinical workflow where applicable.

• Works effectively with a team to leverage experience to improve workflows and processes within the OH clinic.

Qualifications

• A minimum of a High School Diploma/GED plus 2 or more years of formal training/working experience (e.g. medical assistant or medical technician) OR a minimum of an Associate Degree OR 3+ years of relevant military experience.

• Ability to stand for long periods of time to perform assigned duties (with or without reasonable accommodations).

• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Skills

• Ability to recognize where assistance is needed in the OH team and willingness to take action to provide quality patient care.

• You are a team player and can work effectively with the Occupational Health Manager.

• Strong interpersonal skills and ability to effectively communicate with employees of all levels.

• Troubleshooting, critical thinking and time management skills.

• You are a self-starter who can identify, prioritize, and accomplish multiple tasks.

Note:This position does not offer relocation assistance.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.

• Become a Dow shareholder through various employee stock programs.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Global Paid Time Off (PTO) policies:

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• ​Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.