AIS is a leading production fastener company in the Midwest, providing MSC a solid growth platform for expansion in the OEM fasteners market and complements our fastener and VMI solutions, as well as our core metalworking and MRO business. Come join us as we continue to build a diverse and inclusive workplace.

Requisition ID :15735

Employment Type :Full Time

Job Category :Business Development

Work Location :Franksville, WI (AIS)

State or Province :Wisconsin (US-WI)

Potential Work?Location :United States : Wisconsin : Franksville

BRIEF POSITION SUMMARY:

The Strategic Account Manager is responsible for maintaining and growing strategic and OEM inclusion sales accounts. They will participate in all phases of RFQ process to ensure accurate and timely quotes are processed, and work across the organization to ensure successful implementations. A successful individual in this role will show a dedication to customer service, cross functional collaboration, and attention to detail to ensure all stakeholders expectations are met.

DUTIES and RESPONSIBILITIES:

• Responds to strategic account request for quotes and enter into the ERP system. Reviews customer confirming purchase orders.

• Attends Strategic Accounts business updates online and in person when necessary

• Supports Strategic Accounts subcontractors

• Takes ownership of annual pricing reviews and obtain price and delivery information from vendors

• Communicates with Strategic Accounts to resolve problems and issues

• Develops and expands current strategic and OEM inclusion sales relationships.

• Develops and maintains a strategic account pipeline.

• Develops and maintains detailed individual account plans.

• Drives and orchestrates complex sales cycles and works with our internal partners and teams to best serve the customer

• Initiates long-standing relationships with prospective customers and OEM inclusion sales

• Understanding of the strategic competitive landscape and customer needs so you can effectively position Tower Fasteners

• Stays updated on industry news and trends, and how they affect Tower Fasteners products and services

• Reviews pick lists

• Ensures OTD and Quality requirements are being met

• Enters orders and review for accuracy

• Issues Return Merchandise Authorizations (RMAs)

• Pre-qualify potential inclusion customers

• Assists in introductions to Tower/AIS capabilities

• Determines total available market (TAM)

• Ability to make a quick decision regarding an opportunity

• Participate in all phases of RFQ process

• Builds proposals and receive customer feedback. Negotiates feedback as needed. Presents proposals to customers.

• Performs GAP analysis and implementation process

• Part creation, assist purchase parts

• Set min/max levels for inclusion customers

• Install date and process agreed to customers

• Follow Quality standards as according to our Quality Manual

  INDICATES ESSENTIAL DUTIES

  To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  EDUCATION and EXPERIENCE:

• Bachelor’s Degree or the equivalent relevant experience is required.

• Minimum of 10 years of fastener experience including management responsibilities.

• Fastener distribution experience preferred.

  SKILLS:

• Must possess business acumen and technical capacity, and be results driven with customer focus

• Experience or understanding of OEM Fasteners

• Proficient in the Microsoft Suite

• Customer Service skills

• Teamwork

• Problem Solving and Critical Thinking

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

  OTHER REQUIREMENTS:

• A valid driver’s license and the ability to travel up to 10% of the time required.

  Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

  When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

  Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE (https://jobs.mscdirect.com/content/Acknowledgement/?locale=en_US&previewLink=true&referrerSave=false) to review.