About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sr Lead Solution Architect role will work in partnership with the Business Units, leading innovative conversations that help shape the growth of our business. The successful Solution Architect must have a strong desire to leverage their technical and communication skills, including business acumen, to understand business requirements, develop a technical architecture, and effectively present solutions that address our business partner’s requirements and provide business value.

Location

This position is work from home within the US.

The Main Responsibilities

• The Solution Architect will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and then delivering a technical solution that meets or exceeds the business need – including non-functional specifications, enablers, 3rd party requirements, and delivers the documented business value.

• Business Meetings: Leads and attends business meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides detailed, specific responses to solution and technology questions. Demonstrates strong solution ‘selling abilities’ and effective, proactive business communications. Interacts with all levels of IT and Business teams.

• Solution Development: Analyze and identify our Business Partner’s business and technology objectives, conduct full technical discovery, and architect business solutions to meet gathered requirements. Assess business and operations impacted by technology. Craft and propose solutions that meet the business’s requirements and objectives by asking probing questions that are meaningful to the business to collect information that enables the architecture team to be more effective and responsive to clients’ needs. Ability to complete complex custom designs.

• Customer Advocate: Acts as a client advocate, participating in efforts including technical presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable. Design, architect and demonstrate visionary solutions in a way that closely reflects our client's technology roadmap.

What We Look For in a Candidate

• Bachelor's degree in Computer Science, Engineering, MIS, or equivalent education and experience.

• 10+ years of relevant experience with a bachelor’s degree, or 8+ years with a master’s degree.

• Experience in developing IT solutions including Telecommunications B/OSS system architecture, operations, infrastructure/database architecture, and/or applications development.

• Ability to lead & engage in technical workshops, and solution discussions with Business and IT Stakeholders. Strong listening, reasoning, and objection handling skills.

• Ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous business needs into specific, deliverable requirements. Must demonstrate creative solution development.

• Ability to work independently, or as part of a team to build complex customer solutions.

• Must be able to build strong team relationships and easily transfer technical information.

• Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail-oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

#LI-ZM1

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits* (https://jobs.lumen.com/global/en/benefits-statement)

• Bonus Structure

Requisition #: 337137

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

03/11/2025