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The Millennium Group Team Lead Mail Associate in Fort Worth, Texas

21.00 per hour 21.00 | Fort Worth, TX, USA | Hourly | Full Time

Responsibilities:

• Mailroom office location

Basic Team Leader Responsibilities:• TMG backup driver. As backup Driver- shift will begin at 800 Main St, and courier stopping points will be the local post office (401 Tom Landry) and Dallas Infomart• Team Leader will oversee daily Mail Operations at 4500 Amon Carter, as well as 4200 Amon Carter. This position requires commuting weekly between the two locations• This position requires a leadership skillset and experience of leading 3 or more employees. The Team Leader will manage PTO requests, general attendance and dress code concerns, non-escalated employee concerns, manage the client/mailroom relationships, build a rapport with all clients and vendors• Manage daily email inbox communication• Manage onsite training of new hires and uptraining of current employees• Will attend mandatory training and communicate changes and updates to employees• Escalate concerns with daily operations in a timely manner• The Team Leader will participate in Business Continuity Planning and Execution• Oversee and manage equipment refreshing (computer refresh, machine maintenance, Wi-Fi disruption concerns, etc.)• Work closely with the Leadership Team on additional tasks that may be assigned or site related• Additional tasks as assigned

Mailroom Operations:• Receive and Deliver incoming mail and packages• Sort interoffice and USPS mail• Process Accountable Mail using Bear Tracks system• X-ray packages for suspicious items• Process outgoing packages via UPS/FedEx• Perform mail/package deliveries within the building • Look up and research unidentified mail recipients• Provide exceptional Customer Service and Customer Experience• Daily input of volumes/EOM volume input• Document daily volume reports

Qualifications:

  • High School diploma or GED equivalent required.

  • Ability to lift up to 50 lbs.

  • 6 months to 1 year experience in a mail room or experience at FedEx, Amazon, and/or UPS.

  • Working knowledge in MS-Office: Word, Excel, Outlook, and Power Point.

  • Ability to appropriately handle confidential and highly sensitive material.

  • Ability to handle prolonged standing, frequent walking, pushing heavy carts.

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