Job Information
Deluxe Quality Assurance Representative in Fort Worth, Texas
This is an IN-OFFICE role located at: 100 Throckmorton Street, Fort Worth, TX 76102
WHO YOU ARE:
Are you able to see the big picture? Do you like to multi-task? Are you detail oriented? Are you quality focused but balanced in efficiency and speed? Are you resourceful? Do you possess an internal drive to self-motivate?
ABOUT US:
First American Payment Systems by Deluxe ( https://www.first-american.net/ ) is an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.
Follow us on LinkedIn: https://www.linkedin.com/company/firstamerican/posts/?feedView=all
RESPONSIBILITIES:
The Quality Assurance Representative will use their keen eye and attention for detail to verify application information. It is critical to ensure the correct products and integrations are loaded and account data andfor cross functional teams when onboarding new customers.
Verify information input into various front-end systems, and compare to original source documents to ensure accounts have been set-up accurately
Verify various maintenance changes, including name, address, bank account, and others, ensuring they have been input correctly and all procedures have been followed
Verify file builds
Verify closings to ensure accounts were closed using the correct reason codes in all systems
Verify additional card number add-ons (Discover, Amex, etc)
Use reports to research problems and correct data
Basic Qualifications:
Education and Experience: HS/GED and 0 year's experience
PC proficient and have familiarity with MS Office, including Excel and Word
Must be 18 years of age or older
Preferred Qualifications:
Data entry
10-key proficiency
Excellent written and oral communication skills
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster (https:////www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .
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