Do you thrive in a fast-paced space where the decisions you make are key to a great customer experience and if you want to make valuable contributions to your team and expand your career and skills in business analysis and in the financial operations world, then the JP Morgan Chase is the place for you! With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Business Analysis Manager- Tax Reporting in the Consumer & Community Bank, you will support tax reporting activities for the Auto, Card and Overdraft lines of business. Your mission will be to manage the transformation of the operations landscape through streamlining processes and increasing efficiency/integration of new and existing technology solutions. Additionally, you and the team will manage and help implement various process improvement initiatives and control enhancements within the tax reporting environment.

Job responsibilities

• Collaborate with business users and technology partners across multiple levels and lines of business

• Work with key stakeholders to identify tailored and long-term solutions

• Define and communicate timelines on deliverables to clients; consistently prioritize and reprioritize to meet deadlines

• Perform validation exercises to assure data quality by comparing alternative sources of data, as well as comparing data to source documents

• Communicate results from empirical analysis to stakeholders and research and resolve data issues through systemic investigation

• Execute accurate tax reporting (and related activities) within required deadlines

• Establish and maintain proper internal controls in the tax function

• Uphold responsibility for US domestic tax compliance

• Partner with tax operations leaders on correction cases or process gaps and regarding tax technology tools, training curriculum, and other matters affect the tax reporting function

Required qualifications, capabilities, and skills

• 5+ Years' people management experience

• Demonstrably strong analytical/solution-oriented skills to be used in evaluation and interpretation of data and well as strong communication skills (able to translate technical data into simple business presentations)

• Strong priority/time management and multi-tasking skills; Flexible, adaptable, and able to work in a fast-paced environment to effectively meet deadlines

• Highest level of professionalism, self-motivation, and sense of urgency to allow for both independent work as well as collaboration with teams as needed

• In-depth critical thinking and attention to detail; ability to meet legal/regulatory obligations while remaining in compliance and within pre-established quality thresholds with minimal supervision

Preferred qualifications, capabilities and skills

• Bachelor's Degree or equivalent experience

• 5+ years' experience in Auto Collections, Card Collections, and/or Overdraft Collections

• Ability to apply creativity to problem analysis and resolution in complicated situations

• Familiarity with Internal Revenue Services (IRS) tax reporting including Forms 1099-C and 1099-MISC

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans