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Lincoln Financial Group
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Fort Wayne, Indiana
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a Glance**
We are excited to bring on a Customer Service Representative to support the ... Customer Service Representative, you will serve as the primary point of contact for individuals who have
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Lincoln Financial Group
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Fort Wayne, Indiana
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/services are market competitive and meet customer needs.
What you'll be doing
Provides ... & value proposition based on customer needs & input, market & competitive information.
Directs and
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Lincoln Financial Group
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Fort Wayne, Indiana
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and is an advocate on behalf of the customer for driving positive change. If this sounds like a role ... /external stakeholders through both proactive and responsive customer contacts to maintain and develop
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Lincoln Financial Group
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Fort Wayne, Indiana
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are excited to bring on a Customer-Focused Product Owner to our Group Protection business ... development team. Working in partnership with cross-functional teams to understand customer and business needs
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Lincoln Financial Group
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Fort Wayne, Indiana
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provides problem-solving production support to internal stakeholders.
• Monitors Managed Service
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Lincoln Financial Group
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Fort Wayne, Indiana
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customer and business needs, you’ll work closely with business stakeholders, agile product managers, third
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Greensboro, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebr
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN
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Lincoln Financial Group
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Fort Wayne, Indiana
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superior customer support by ensuring all inquiries are appropriately and expeditiously addressed
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Lincoln Financial Group
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Fort Wayne, Indiana
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& maintaining the IT roadmap, advocating for digital transformation to enhance the customer and broker ... objectives are met
Creates supporting documentation such as process maps, customer journey maps and
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Atlanta, GA (Georgia); Austin, TX (Texas); Bakersfield, CA
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Lincoln Financial Group
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Fort Wayne, Indiana
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, to ensure Lincoln is providing the highest level of customer satisfaction across our various business
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Fort Wayne, Indiana
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equipment and will also respond to incidents & service requests either in person, by telephone, or via ... and level 2 incidents and service requests, which is inclusive of a specialized VIP support queue
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Lincoln Financial Group
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Fort Wayne, Indiana
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features, requirements, and user stories to realize customer and business value
Collaborates with key
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Lincoln Financial Group
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Fort Wayne, Indiana
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Service business areas following the DMAIC process. These transformational changes may include improving
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Fort Wayne, Indiana
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• You will review, reconcile, track, and provide feedback to third party service providers on
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Fort Wayne, Indiana
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Alternate Locations: Work from Home; Atlanta, GA (Georgia); Austin, TX (Texas); Bakersfield, CA
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