ArcBest® is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.

Currently, we are looking for a Human Resources Background Investigator to join the ArcBest team. The Human Resources (HR) Background Investigator performs background investigations utilizing all current methods of communication with applicants, previous employers, employment verification vendors, references, and others as listed on employment applications and from other sources, requiring extensive contact with company personnel and offices in the field. This position also assists in other HR functions, as needed.

Your contribution may include:

• Perform extensive telephone, email, and texting work contacting previous employers, applicants, references, and other sources of information.

• Utilize various internet applications and tools, gathering information from employment verification vendors and providers of pre-employment reports such as Motor Vehicle Reports, Criminal Reports, DOT Safety Performance Reports, DOT Clearinghouse Queries, The Work Number reports, etc.

• Strong working knowledge of Microsoft Office applications such as Excel and Word that are used to maintain information and to communicate with applicants when written correspondence is required.

• Effectively utilize the Avature application program and the ABF Background Review program to properly document and maintain regulatory compliance regarding the background process.

• Understand and utilize the various background related regulations such as DOT regulations for driver applicants, the Fair Credit Reporting Act, various ban-the-box laws, etc.

• Review documents and files for accuracy and regulatory compliance with high attention to detail.

• Collaborate extensively with recruiters and hiring managers.

• Prioritize work to assist in meeting hiring needs and goals.

• Scan and index documents into Human Resources' imaging system.

• Utilize standard office equipment to obtain required information.

• Assist in other Human Resources functions, as needed.

• Maintain a professional and positive attitude, along with a sense of urgency, in a highly intense and competitive hiring environment.

• Work in a team setting to accomplish department goals.

• Other duties and projects, as assigned.

As a Human Resources Background Investigator, you will be a member of the ArcBest Human Resources team in Fort Smith, AR. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on workload.

Ready to apply? Before doing so, please make sure you meet the minimum requirements:

Education: Bachelor’s degree, preferred.

Experience: Clerical experience, preferred.

Computer Skills: Proficient in Microsoft Office Suite.

Other Requirements: Professional phone etiquette and data entry skills.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [1] accommodation@arcb.com. An Equal Opportunity Employer including Vet/Disability.

References

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1. mailto:accommodation@arcb.com"

An Equal Opportunity Employer M/F/Vet/Disability