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General Dynamics Information Technology
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Fort Meade, Maryland
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customer service
Attempts to resolve as many incidents during the first contact, or at Tier I/II ... Citizenship Required:**
Yes
Job Description:
**Help Desk Support Service Specialist
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General Dynamics Information Technology
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Fort Meade, Maryland
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TO SUCCEED:**
Education: Associate's Degree with 7 years of experience, or Bachelor ... contract
Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e
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General Dynamics Information Technology
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Fort Meade, Maryland
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, video and/or data communications networks.
Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements.
Utilizes IT Service Management (ITSM) Principles to
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General Dynamics Information Technology
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Fort Meade, Maryland
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Service Availability and Service Level Agreement requirements.
Utilizes IT Service Management (ITSM ... and GRE Routing
Knowledge and experience with encryption devices (ie. KG-175, KG-250 and KG-255)i
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General Dynamics Information Technology
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Fort Meade, Maryland
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Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables
...
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General Dynamics Information Technology
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Fort Meade, Maryland
...
** :
Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables
...
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General Dynamics Information Technology
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Fort Meade, Maryland
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May use Case Tools
WHAT YOU’LL NEED TO SUCCEED:
*Education: * Associate ... of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately
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