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General Dynamics Information Technology
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Fort Liberty, North Carolina
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. Efficiently escalates incidents to Tier III when required.
Documents incident status and solutions in incident database tools.
Possesses current working knowledge of computers, printers, laptops, and
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General Dynamics Information Technology
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Fort Liberty, North Carolina
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NOSC environment and initiate fix actions or problem escalation to Tier II/Tier III admins ... incidents during the first contact, or at Tier I/II. Efficiently escalates incidents to Tier III when
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General Dynamics Information Technology
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Fort Liberty, North Carolina
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DOD 8570 IAT Level II required (Level III preferred)
**Experience with Kubernetes ...
Experience with database (e.g. MySQL, PostgreSQL, Oracle, MSSQL) and messaging middleware technologies (e.g
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