Posting Detail Information

Working TitleMedical Assistant Supervisor

Position LocationFort Collins, CO

Work LocationPosition is fully in-office/in-person

Research Professional PositionNo

Posting Number202401187AP

Position TypeAdmin Professional/ Research Professional

Classification TitleTechnical/Support III

Number of Vacancies

Work Hours/Week40

Proposed Annual Salary Range$49,750 - $62,750; Salary is commensurate with experience and qualifications.

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

• Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)

• Explore the additional perks of working at CSU here.

• For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

• Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date07/03/2024

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on07/16/2024

Description of Work Unit

Medical Services

The Medical Clinic at the CSU Health Network provides acute and chronic care to CSU students by appointments and on a walk-in basis for urgent concerns. Primary care physicians, physician assistants, and nurse practitioners care for students, with emphasis on preventive care, education, and continuity. The medical staff are supported by a full range of laboratory, radiology, pharmacy, physical therapy, psychiatry, optometry, and nutrition services on site, behavioral health and integrated care with counseling staff enhances the treatment of students with behavioral health concerns. Minor procedures are performed in the clinic. The Medical Clinic provides services between the hours of 8:00 am – 5:00 pm Monday-Friday, providing attractive work schedules for staff.

CSU Health Network

The CSU Health Network ( CSUHN ) at Colorado State University provides a full range of cost-effective mental health and primary care medical services on campus, referral for community specialty care, and comprehensive health education and prevention services programming. Services such as physical therapy, dentistry, and optometry are available. The CSU Health Network is active in creating a healthy campus environment to support learning and success. For more information about the CSU Health Network at Colorado State University, seehttps://health.colostate.edu/

Why work at Colorado State University?

CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!”

We are looking to add individuals to our team who have the following characteristics:

• Confidence – they expect success in what they do

• Compassion – they have genuine care and concern for others

• Commitment to Inclusive Excellence – they engage principles of diversity, equity, inclusion, and justice in all they do, valuing a supportive community where everyone’s contributions are valued, and all voices are heard

• Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others

• Integrity – they are honest, and others trust them

• Responsibility – they take ownership of decisions and actions

Our Investment in You

Colorado State University ( CSU ) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family.

These CSU resources help with many aspects of your life – financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you.

Employees are benefits eligible when working a minimum of 20 hours per week; benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status.

• Attractive Monday-Friday work schedule

• Inclusive leave programs and benefit options including:

• Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays, annually

• Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more

• Robust Employee Assistance Program ( EAP ) for your overall well-being

• Discounted staff memberships in campus recreation center

• Employee Study Privilege (prepaid courses up to 9-semester credits per year)

• Tuition Scholarships (up to 50% for eligible family members)

• No cost employee growth opportunity through CSU Talent development

• After-school programs and summer camps for kids

• Community Discounts

• No cost MAX transit use with CSU identification

For more detail about these and other Health and Welfare benefits and Commitment to Campus programs, visit our CSU Well-Being Hub athttps://hr.colostate.edu/well-being-hub/and our Benefits programs for Administrative Professional employees:https://hr.colostate.edu/current-employees/benefits/afap/.

Retirement Programs

While employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University’s Defined Contribution Plan ( DCP ) or the Public Employee’s Retirement Plan ( PERA ) of Colorado. Each plan offers a generous employer match between 10% – 21%. For more information, visit:https://hr.colostate.edu/current-employees/benefits/afap/retirement/.

Top Public Research University

Colorado State University is one of the nation’s top public research universities and an institution on the rise. In the last decade, CSU has:

• Produced record enrollment

• Built on all-time highs in student diversity and student success

• Delivered groundbreaking research driven by a highly productive faculty

• Revitalized campus through a transformational building campaign

• Shaped an unrivaled learning environment where nine of 10 recent graduates say they would choose CSU again and rate their education as excellent

Campus Culture and Principles of Community

Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit:https://hr.colostate.edu/prospective-employees/our-people/.

Tobacco and Smoke-Free

Colorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings.

Live in Fort Collins

Fort Collins has been home to CSU since the University’s inception in 1870. It is a vibrant, friendly city of 161,000 tucked against the foothills of the Rocky Mountains in Northern Colorado, 60 miles from Denver. The strong local economy is noted particularly for a broad range of outdoor activities and a thriving arts and entertainment industry.

Position Summary

The Medical Assistant Supervisor provides oversight and works alongside the Medical Assistants in the Acute Care, Primary Care, and Women and Gender Care clinical areas. The position collaborates with the Nurse Manager, Nurse Supervisor, Medical Directors and CSU Health Network providers, nurses, and other staff to oversee the provision of excellent, safe and evidence-based, and efficient health care to CSU students.

The Medical Assistant Supervisor responsibilities include: Hiring; training and evaluating competency of Medical Assistants; scheduling (including approving leave requests and work hours); evaluating job performance; leadership role in creating and implementing policy and procedures, as requested by the Nurse Manager and Nurse Supervisor. The position may provide direct patient care as needed to manage patient workflow and must remain current with issues affecting Medical Assistants in clinical areas.

The Medical Assistant Supervisor reports directly to the Nurse Manager.

Required Job Qualifications

Education/Certification

• High School Diploma or GED

• Diploma from a Medical Assistant training program

• Certified Medical Assistant ( CMA ) or Registered Medical Assistant ( RMA ) certification must be valid, current and in good standing

• Certificate in Basic Life Support ( BLS ), valid and current, or the ability to obtain prior to start date

Experience

• Two years of clinical experience as a Medical Assistant

• Previous experience as a Work Lead or Supervisor in a healthcare setting

Preferred Job Qualifications

Education

• Bachelor’s degree in healthcare or related field

Experience

• One year of work lead or supervisory experience

• More than two years of clinical experience as a Medical Assistant

• Experience working in an outpatient care setting

• Experience working in a college health setting

• Experience working with a college age/ young adult population

• Experience scheduling, hiring, and training medical support staff

• Experience caring for diverse populations, including diverse religious/spiritual beliefs; racial, ethnic, and cultural backgrounds; and diverse sexual orientations and gender identities

• Experience using common office computer applications, such as Excel

Knowledge, Skills, Abilities and Other Characteristics

• Excellent listening, verbal and written communication skills

• Excellent interpersonal and customer services skills

• Outstanding problem solving and conflict management skills

• Ability to work as a team player

• Ability to analyze policies, programs, and initiatives to make recommendations for quality improvement

• A personal or professional commitment to diversity, equity, and inclusion through active planning and purposeful effort

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty CategorySupervision and Leadership

Duty/Responsibility

• Works with Nurse Manager and Nurse Supervisor to hire Medical Assistant staff, with final input in the hiring process at all stages

• Creates and implements training program for newly hired Medical Assistant staff

• Assists Nurse Manager in creating and establishing work standards for Medical Assistant staff, including expectations for professional behaviors

• Provides supervisory decisions pertaining to the Medical Assistant staff, including annual performance reviews, corrective and disciplinary action, and merit-based salary recommendations

• Evaluates Medical Assistant staff skills and clinical competencies on an ongoing basis and provides corrective measures where deficiencies are noted

• Delegates tasks to Medical Assistant staff to ensure prompt and thorough attention to immediate patient needs

• Serves as a liaison between other health center staff and providers to prioritize messages and relay to providers in a timely manner

• Manages processes for handling dirty and clean supplies for the entire clinic, including training staff and identifying and addressing areas for improvement

• Participates in quality improvement initiatives to enhance the quality of position processes and programs

Percentage Of Time50%

Job Duty CategoryAdministration

Duty/Responsibility

• Assists Nurse Manager and Nurse Supervisor with creating and maintaining staff schedules

• Assists Medical Director with managing provider staff schedules in the electronic health record

• Maintains prescriptions and other paperwork for patients to pick up

• Supports Travel Medicine Team with questions from students and Health Network staff pertaining to pre-travel consultations for international travel and education abroad

Percentage Of Time30%

Job Duty CategoryDirect Patient Care

Duty/Responsibility

• Provides direct patient care as a Medical Assistant as needed to manage patient work flow

• Fills in for staff absences as needed for critical shortages

Percentage Of Time20%

Application Details

Special Instructions to Applicants

CSU is committed to full inclusion of qualified individuals. Applicants needing assistance to submit application materials may contact Tammy Roehrich at Tammy.Roehrich@colostate.edu.

Complete applications must include:

• Cover letter addressing Required Job Qualifications, Preferred Job Qualifications and Essential Job Duties

• Resume

For full consideration, complete applications must be received by 11:59 pm Mountain Time on Sunday, July 16, 2024. References will not be contacted without prior notification of candidates.

Application materials will be held in confidence by the Search Committee through semi-finalist interviews. Confidentiality of application materials detaches at the point where a candidate accepts participation in a finalist interview. At that time, redacted application materials are shared with campus stakeholders when invited to participate and give feedback to the Search Committee.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Special Requirements/Other - Health Network follows CDC guidelines for Employee Health in a healthcare setting, including proof of vaccinations. Employees must show proof of compliance/willingness to comply by start date.

Search ContactTammy Roehrich, tammy.roehrich@colostate.edu

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.

Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have a High School Diploma or GED?

• Yes

• No

• • Do you have a diploma from a Medical Assistant training program?

• Yes

• No

• • Is your Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification valid, current and in good standing?

• Yes

• No

• • Do you have a Certificate in Basic Life Support (BLS), valid and current, or the ability to obtain prior to start date?

• Yes

• No

• • Do you have two years of clinical experience as a Medical Assistant?

• Yes

• No

• • Do you have previous experience as a Work Lead or Supervisor in a healthcare setting?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter

• Resume

Optional Documents