Summary Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases. Specific assignments vary by individual store and store management requirements. Responsibilities Assisting customers by answering questions such as item price or location, and handling bulky/heavy items. Operating an electronic checkout system to record unit price, total customer purchase, and make change. Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items. Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system. Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions. Maintaining security, safety, and sanitation practices and procedures. Read the entire announcement before starting the application process. Requirements Conditions of Employment Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series 0303 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). more information. OR Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. OR Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. Additional Requirements that must be met by the closing date: Physical requirements: Ability to frequently lift, push, pull, carry and handle items weighing between 30 and 40 pounds without assistance. You will attest to your ability to perform these physical requirements in the Questionnaire. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Customer Service Safety and Housekeeping Electronic Checkout System Operations Store Operations Clerical and Administrative Communication Minimum Qualifications GS-04 Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: No Telework eligible:No Remote work eligible: No Supporting Documents: As applicable based on your selected eligibility/eligibilities and requirements stated in this announcement. Applications without all required supporting documents will not be considered. Certain Veterans may compete under merit promotion procedures. VRA, 30% or more disabled veteran, and VEOA eligibilities require you submit the DD214 showing character of service. The Member 4 copy provides that information and is preferred. 30% or more disabled veterans must include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more. Future military retirees must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter. Future military separatees must include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document* OR a copy of most recent active duty orders. *A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. Notes for veterans:1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326. Applicants claiming Military Spouse Preference must submit the completed Military Spouse PPP Self-Certification Checklist, proof of marriage to the military service member (e.g., marriage certificate, marriage license), and a copy of the military member's PCS orders. ICTAP eligibles must submit RIF separation or proposed removal/separation notice, your latest SF50 and a copy of your most recent performance appraisal. Certain applicants are eligible to apply under an Interchange Agreement. You must submit a copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50)) Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims. Transcripts. REQUIRED when using education to meet qualifications or when education is required. Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable. When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities. Additional Information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible. Applicants with financial difficulty are not automatically removed from consideration. Selectees are required to complete an online onboarding process. Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326. PCS is not authorized. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Not selecting an eligibility. Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.