Overview

SOS International LLC (SOSi) is seeking a Junior Systems Administrator to join our team in support of our government customer. The administrator will be supporting a mostly Microsoft centric environment.

Essential Job Duties

• Respond to and resolve IT support requests and incidents.

• Perform security remediation scans of Window Servers. Remediate issues as they come up.

• Work with the database and developer teams in support of GOT applications.

• Work with hard vendors to repair servers and other equipment.

• Make recommendations for the improvement of processes, procedures, and technologies to better support the work environment.

• Provide technical support during product demonstrations, conduct training of Government end users, and provide solutions to end user application problems.

• Provide feedback generated from problem/incident trend analysis to the application team to enhance application user experience.

Minimum Requirements

• Bachelor’s degree from an accredited college or university or equivalent experience (4yrs).

• A minimum of 2 years of specialized IT customer support experience ideally in a DoD software/application environment.

• If using equivalent experience, a total of 4yrs plus the 2yrs of specialized experience is required for a total of 6yrs.

• An active in scope Top Secret security clearance or Secret with the ability to obtain a Top Secret.

• Knowledgeable about the best practices for providing support to GOTS applications.

• Security + CE or equivalent certifications for IAT-II IAW DoD 8570.01-M (CCNA-Security, CySA+, GICSP, GSEC, CND, or SSCP).

Preferred Qualifications

• Experience with Windows 2019/2022.

• Experience with virtual environments or cloud-based technologies and services.

• Effective communication skills with the ability to interact with government clients and internal stakeholders of all levels.

• Ability to quickly adapt to new technologies, policies, and procedures.

Work Environment

• Normal office conditions

• Core hours of operation are Monday through Friday, 0600 - 1700

• On government site within Ft. Belvoir, VA

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.