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SSM Health Scheduler I/II in Fond du Lac, Wisconsin

It's more than a career, it's a calling.

WI-Fond du Lac Regional Clinic Main

Worker Type:

Regular

Job Highlights:

  • Department: Scheduling

  • Schedule: Full Time, Day Shift, Monday through Friday, 8 am to 5 pm with 1 hour lunch, one day off per week, no nights, weekends or holidays

  • Starting Pay: $18+/hr (Offers are based on years of experience and equity for this role.)

  • Location: Fond du Lac Regional Clinic Main, 420 E Division St, Fond du Lac, WI 54935

Job Summary:

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.

  • Assists with maintenance and updating of provider contact information.

  • Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.

  • Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.

  • Identifies process improvement opportunities and participates in improvement plans.

  • Works on special projects as needed.

  • May review the work of others.

  • Performs other duties as assigned.

EDUCATION

  • High School diploma/GED or 10 years of work experience

EXPERIENCE

  • One year experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • None

Department:

7893000166 SUPPORT SVCS

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

36

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)

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