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Navy Federal Credit Union
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Pensacola, Florida
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Compliance Team . Directs the aggregation and analysis of customer and transaction data to mitigate financial ... related to KYC, customer risk ratings, transaction monitoring. Develops and presents reports for
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Navy Federal Credit Union
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Pensacola, Florida
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clerical or administrative duties/responsibilities
Significant experience in member/customer service preferably in a call center, retail banking or financial institution
Advanced knowledge
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Navy Federal Credit Union
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Pensacola, Florida
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processes across common platforms (e.g., Service Now, Pega, SharePoint Online, Microsoft Purview, PowerBI ... , PowerPoint)
Ability to work collaboratively and individually while maintaining customer focus
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Navy Federal Credit Union
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Pensacola, Florida
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solutions, applying knowledge of engineering principles related to Customer Identity and Access Management ... and emerging product and technology reviews, and sets best practices across Member/Customer IAM
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Navy Federal Credit Union
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Pensacola, Florida
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resolution/response to challenging and/or sensitive situations using appropriate and tactful customer service ...
Experience in an administrative support capacity, preferably in customer service or financial services
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Navy Federal Credit Union
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Pensacola, Florida
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provide exceptional customer service
Effective word processing and spreadsheet software skills ... , placing member service as priority
Provide comprehensive day-to-day operational support
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Navy Federal Credit Union
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Pensacola, Florida
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Reports (SARs). We are also responsible for Navy Federal’s Customer Identification Program (CIP) and ... veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans
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Navy Federal Credit Union
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Pensacola, Florida
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budget in support of service innovations and organizational and process changes/enhancements ... veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans
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Navy Federal Credit Union
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Pensacola, Florida
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Service Transition branch of NFCU’s Information Services Department (ISD). The team's primary ... employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans
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Navy Federal Credit Union
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Pensacola, Florida
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sophisticated programming languages, such as JAVA and Python, and system technologies, including Pega Customer ... veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans
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Navy Federal Credit Union
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Pensacola, Florida
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recommendations to the rest of the department
Maintain the highest level of customer support through ... employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans
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Navy Federal Credit Union
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Pensacola, Florida
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Service Layer). The candidate will also perform qualitative and quantitative analysis of Compliance’s data ... problems
Analyze and summarize business operations, customer and/or economic data in order to
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Navy Federal Credit Union
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Pensacola, Florida
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, analytical, and problem-solving skills
Effective skill in interpreting and translating customer ... veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans
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Navy Federal Credit Union
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Pensacola, Florida
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with Navy Federal senior management
Expert customer service focus and relationship management ...
Overview
To review, analyze, and report on Navy Federal's risk, quality, service, and
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Navy Federal Credit Union
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Pensacola, Florida
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with Navy Federal senior management
Expert customer service focus and relationship management ...
Overview
To review, analyze, and report on Navy Federal's risk, quality, service, and
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Navy Federal Credit Union
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Pensacola, Florida
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customer service
Effective word processing and spreadsheet software skills
Effective ... interactions, placing member service as priority
Provide comprehensive day-to-day operational support
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Navy Federal Credit Union
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Pensacola, Florida
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employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans
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Navy Federal Credit Union
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Pensacola, Florida
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Analyze and summarize business operations, customer, and/or economic data in order to improve business ... veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans
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Navy Federal Credit Union
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Pensacola, Florida
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exceptional customer service
Effective word processing and spreadsheet software skills ...
Overview
Lending Technology & Service Support provides support to Navy Federal
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Navy Federal Credit Union
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Pensacola, Florida
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apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall ... veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans
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