About Company:

Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact.

We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction!

For most positions, these benefits will include:

• Health, Dental, and Vision Insurance

• Company Paid Life Insurance and Long Term Disability

• Flexible Spending Account

• 15 Paid Vacation Days

• 12 Paid Sick Days

• 13 Paid Holidays

• Hybrid Work Opportunities

• Student Loan Forgiveness Assistance

• Tuition Remission

• Pet Insurance

• Employee Discounts

• Professional Development Opportunities

• Immediate 403b Employer Contribution, 100% Vesting on Day One!

  Work Authorization: Must be eligible to work in the United States

About the Role:

As a Family Service Specialist, you will play a crucial role in supporting families and children in our community. You will be responsible for providing guidance and resources to families in need, ensuring that they have access to the services and support they require. Your work will directly impact the lives of families and children, making a positive difference in our community. This is a challenging and rewarding role that requires a high level of dedication and compassion.

Minimum Qualifications:

• Bachelor's degree in social work, psychology, or a related field

• Experience working with families and children in a social services or educational setting

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Excellent organizational and time management skills

Preferred Qualifications:

• Master's degree in social work, psychology, or a related field

• Bilingual in English and Spanish

• Experience working with diverse populations

• Knowledge of community resources and services

• Experience with case management software

Responsibilities:

• Provide support and guidance to families in need, connecting them with the appropriate resources and services

• Develop and maintain relationships with community organizations and service providers

• Conduct assessments of family needs and develop individualized service plans

• Monitor and evaluate the effectiveness of services provided to families

• Maintain accurate and up-to-date records of all client interactions and services provided

Skills:

In this role, you will utilize your strong communication and interpersonal skills to build relationships with families and community organizations. Your ability to assess family needs and develop individualized service plans will be critical to your success. You will also need to be highly organized and able to manage your time effectively, as you will be responsible for maintaining accurate records and monitoring the effectiveness of services provided. Additionally, your knowledge of community resources and services, as well as your experience with case management software, will be beneficial in this role.

At Making Opportunity Count, we deeply value our culture and are dedicated to fostering a workplace where everyone feels valued and empowered. This is evident through:

• Our non-profit Environment: Our values driven work atmosphere focuses on making a meaningful impact in our community. Our shared commitment to service develops a uniquely supportive culture.

• Championing Diversity, Equity, and Inclusion: We actively promote and celebrate diversity in all forms by embracing diverse perspectives, backgrounds, and experiences while ensuring equitable opportunities for all employees to thrive.

• Career Advancement: Our employees’ growth is paramount. We offer comprehensive training programs, mentorship, and advancement opportunities to assist employees in the pursuit of their career goals.

  We believe in the potential of people and the power of diversity to drive innovation and success. We encourage all applicants to apply, even if you do not meet every listed requirement. Your unique experiences and perspectives are what help us shape the future of Making Opportunity Count.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.

For more, visit us online at https://www.mocinc.org/.