Fortive Corporation Program Manager in Firenze, Italy
Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities.
Gilbarco is a leading global supplier of fuel dispensing equipment, fully integrated point of sale systems for the global petroleum marketplace with sales, manufacturing, research, development, and service locations in North and South America, Europe, Asia, the Pacific Rim and Australia.
- Purpose of positionThe purpose of the position is the management of RS Programs, from their inception until conclusion.The role is tasked to support the RS business and the generation of Operating Profit (OP) in the European organization, through the flawless execution of RS programs. RS Program Management
The role holds accountability for the coordination and success (time and scope,) of the assigned RS APD programs: from their early phases (MS1 preparation till MS2b) to their approval and launch (passed MS2b, until MS4 completed).
The accountability covers the whole programs life span, from the collection and formalization of requirements till the program conclusion and customer acceptance of the agreed deliveries, requiring and orchestrating other functions services and deliverables while challenging them for efficiency stretches and continuous improvement.
The function actively provides transparent and regular reporting to the European RS Management, internal stakeholders and Customers, implementing and making use of corporate tools and best practices (APD, Daily Management, PSP).
The role at the same time challenges the regional sales functions and provides them support for RS commercial activities with customers, tenders, preparation of business cases, connecting CRM opportunities to APD programs as well as giving assistance and support for RS sales reviews and sales forecasting.
Gilbarco Veeder-Root (GVR) requires that all associates comply with the actual GVR HSE Policy, as well as the Fortive Standard of Conduct.
- Position Relationships
- Daily Management / Visual management
Product Requirement Specification (PRS)
Target dates for key milestones/deliverables
Constraints when applicable (time and scope)
Program RACI Matrix
Requests for PPGs to get MS2a and following MSx
Priority changes and consequent request for reallocations
Quick and reliable service MS1 effort estimates (with an internal SLA)
Eng programs Gantt charts (including pilot and rollout) to match the dates, or best plan with list of alternatives/resources request to match it
Internal tasks planning with external and output milestones
ENG risk assessment
re-planning and cost estimates based on priority changes or CRs
New PNs as outputs from ECRs or Projects
Technical support for Tenders
ENG PPG Sessions schedule to Progress MS2a and following MSx
customers and markets situations insights and updates
Sign up for MS0 & MS1 approvals
Chairs PPG Sessions to Progress MS0 & MS1
Platforms specifications, datasheets and certifications
Marcomm material (brochures, leaflets)
Products/Solutions price lists or price indications/guidelines
Spare parts price-list
Specialistic support for Tenders
Requests for production schedules to sustain sales/rollouts
Milestones to match for the launch of new products or production of prototypes
Pilot planning and control requirements
Solution rollout requirements and time lines
Planning for production / shipments
Planning for the execution of ECRs and release of new PNs
Pilot installation service and monitoring reports
Rollout planning and rollout execution reporting
Provide assistance to process regions orders (for trade sales) about RS
Assistance for anything that relates to the import/export of goods needed for a given program or sale
Program plans with recurrent updates and highlights
Product Requirement Specifications (PRS) to attach to contracts/offers
Support both internally and with the customer to to prepare MS0/MS1 phases to arrive to pass MS2a
Support to prepare MS0/MS1 phases to arrive to pass MS2a (internal)
Regular programs reporting to KAMs and SDs
Changes in priorities
Relevant customer meetings reports
Revenue connected to programs and corresponding schedule requirements
Revenue recognition terms
Program plans with recurrent updates and highlights
Amended program plans based on CRs with implication highlights
Risk assessment and mitigation
Receive directly from Customers, in coordination with the KAM: VOC, new RS solutions requests (what, by when, with whom)
- Key Responsibilities
The Program Manager ensures the success of RS programs holding the following key responsibilities:
Contributes to build and Sustains a consistent Standard Work (SW) and Daily management (DM) for programs management
Consistently and transparently communicates and reports to other functions, customers and stakeholders, promptly escalating to RS management in case of programs criticalities.
Holds accountability for assigned APD programs launch and execution, from the preparation to approach MS1 until MS4 included:
Develops RACI matrixes and runs risk assessment & mitigation plans
Validates the business cases prepared by/with Sales teams, by getting MS1 cost estimates by involved functions
Ensures that customers’ requirements are collected, formalized and approved through lean till comprehensive Product Requirement Specifications (PRS)
Keeps alignment with MKT and ENG to maximize solutions reusability and ensure feasibility
Ensures that relevant programs and project plans are developed and cascades top-down objectives to other functions gaining commitments to relevant milestones, negotiating where room for, or escalating to RS management where incompatible.
Actively drives recurrent program reviews, both with internal functions and with Customers, highlighting deviations and risks, coordinating countermeasures.
Acts the internal references for other functions during the programs duration and receiving inputs after the release to feed the Customer Defects Tracking and Recognition (CDT&R) process.
Supports Sales in redirecting new customers’ requests into managed Change Requests of running programs or into the launch of new programs.
Supports the RS Program Management team in prioritizing Customer Led Opportunity (CLO) programs.
Measures of Performance
RS programs target achievement (KPIs for time and scope), according to defined KPIs
Daily Management consistency and accuracy
Gilbarco Veeder Root is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Personal Qualifications & ExperienceRS background or experience Experience in Project ManagementBasic IT and payment systems knowledgeKnows RS market dynamics
Role Specific Competencies & Behaviors
Self-organized, takes initiative
Assertive, uses leadership, gets results through others
Results oriented, team worker
Knows how to communicate at all levels (internally and with customers)
Good interpersonal and negotiation skills
Reporting skills, know if and when to drill down to details
Manages and drives changes
Does what it takes
Fortive Corporation Overview:
Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit: www.fortive.com .
Primary Location: Europe-Italy-Toscana-Firenze
Req ID: GIL005461