Job Information
Robert Half Customer Service in Farmington, Michigan
Description
Customer Service Representative Openings!
Robert Half has an excellent job opportunity for an articulate, highly skilled Customer Service Representative looking to expand their career. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term contract / temporary engagement, and can work in Farmington, Michigan, this could be the Customer Service Representative position for you!
What you get to do every day
Field and send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Receive and place telephone calls
Requirements - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Excellent customer service and office administrative skills
Strong communication and social skills and able to receive criticism well
Experience using Microsoft Office
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to interact effectively with internal and external partners and clients/customers
Upbeat, positive attitude and an approach to work rooted in professionalism
Answering Inbound Calls experience desired
Proven knowledge of Microsoft Word
Deep understanding of Email Correspondence
Inbound Outbound Calls experience
Microsoft Excel experience
Customer service experience preferred
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
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