Job Description

The HR Operations Analyst for Learning Management Solutions (LMS) plays a crucial role in the management and maintenance of the LMS and PeopleSoft performance and talent management. This position is responsible for managing and optimizing the company's SumTotal Learning Management System. This role involves maintaining the system s functionality (audiences, content, user management, etc), ensuring data accuracy, and supporting internal teams with training, reporting, and troubleshooting. The Operations Analyst collaborates with HR, the Sectors and the supplier to implement talent solutions (learning, performance and talent solutions), improve user experiences, and ensure compliance with regulatory and organizational requirements.

Primary Responsibilities:

• LMS Administration: Manages day-to-day operations of the SumTotal LMS, including user setup, course creation, content uploads, and system configurations.

• System Maintenance: Ensures PeopleSoft and the SumTotal platform is functioning efficiently by performing regular audits, system updates, and troubleshooting issues. Collaborate with the Sectors and SumTotal as needed for system upgrades or bug fixes.

• Reporting & Analytics: Generates regular and custom reports on learning activities, course completions, compliance, and user performance. Provide insights and analysis to support decision-making and learning effectiveness.

• End-User Support: Serves as the point of contact for users, offering technical support and resolving issues related to access, functionality, and system navigation.

• Content Management: Assists with the upload, organization, and management of learning content in the LMS. Ensure all learning materials are up-to-date and properly cataloged.

• Process Improvement: Identifies opportunities to streamline processes, enhance user experience, and implement system improvements in alignment with organizational goals.

• Training and Documentation: Provides training to employees and stakeholders on how to use PeopleSoft and the LMS effectively. Develop and maintain user guides, FAQs, and other support documentation.

• Compliance & Data Integrity: Ensures PeopleSoft Performance and Talent Management and the LMS are compliant with company policies, legal regulations, and industry standards, particularly regarding data privacy and e-learning certifications.

• Vendor Collaboration: Works with SumTotal and other third-party vendors to resolve technical issues and implement system enhancements.

• Project Support: Participates in Talent Solutions related projects such as new module implementation, system migrations, or integrations with other HR and learning platforms.

Work location for this position is flexible. Remote/hybrid work or on-site at a BAE Systems office will all be considered.

Required Education, Experience, & Skills

Bachelor s degree and 4 - 6 years of experience working with Learning Management Systems (equivalent experience may be substituted for degree)

Ability to troubleshoot and resolve technical issues swiftly to maintain system integrity and performance.

Data Management: Expertise in managing and analyzing data to ensure accuracy, consistency, and security across the HRIS

Capable of communicating complex ideas and concepts effectively to diverse stakeholders in an easily understood way, which includes active listening, clear and concise writing, and public speaking and facilitation

Strong interpersonal skills necessary for consulting with executive level leaders, building relationships, establishing trust, and collaborating effectively with individuals and teams at all levels of the organization

Strong data analysis and interpretation skills, ability to collect, analyze, and interpret data to assess current state, propose solutions and measure results

Ethical and professional conduct, adherence to ethical and professional standards in all aspects of work, including confidentiality, integrity, and transparency

Sense of urgency for goal achievement and enjoys varied activities, including multiple, simultaneous projects

Results focused, with accountability for results and outcomes

Strong technical understanding of LMS platforms and learning technologies

Experience with reporting and data analytics tools (e.g., Excel, Power BI)

Excellent troubleshooting and problem-solving skills

Strong organizational skills with attention to detail

Ability to train and support non-technical users on the LMS

Knowledge of e-learning standards (SCORM, AICC, xAPI) and compliance regulations

Preferred Education, Experience, & Skills

Bachelor's degree

Pay Information

Full-Time Salary Range: $96470 - $164010

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Talent Solutions HR Operations Analyst (Learning Management Solutions)

106091BR

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