Are you looking for an opportunity to work for a family-owned organization, collaborate with amazing teammates, grow within your career and utilize your creative skills? This may be the job for you! Profinium has an exciting opportunity for an Assistant Vice President Personal Banking at our Owatonna location! SCOPE You provide leadership, management, training, coaching & support to the Personal Banking team in the West Market. You provide superior customer service, generating new business for the bank through opening consumer & business accounts, approving consumer credit lines, loan origination of consumer, collection of delinquent loans, & retail sales. You refer customers to other bank departments as appropriate for additional services. You must comply with applicable laws & regulations. You are integral in creating & Bringing to Life an AMAZING client experience! Accountabilties Leadership / Management / Accountability (LMA) 50% * You provide direct oversight of the Consumer Banking team within the West Market & work closely with the East Market Personal Banking leaders to ensure consistency & collaboration. * You are responsible for the oversight of the Relationship Banking delivery functions for your team including growing deposits, managing new loans, accounts, & service & sales functions. * You develop systems for the personal banking activities that enable each team member to quickly & accurately measure accomplishments related to pre-determined objectives while actively deepening customer relationships through customer service efforts & cross-selling with the utilization of the REA systems. * You lead, coach & mentor team members in areas of client needs assessment, proper solution development & delivery, problem resolution, referrals to other team members as appropriate & overall relationship management. * You collaboratively maintain position descriptions, professional development objectives & compensation plans for assigned direct reports & review results to provide coaching, training, & other assistance as appropriate. This includes establishing annual objectives with quarterly rocks for self & all direct reports to ensure achievement of established goals. * You utilize Traction-based meetings (L10), in which results, tactics, programs, issue resolution, idea sharing, training & celebration of strong results are included. * You conduct routine performance analysis & give direct feedback to your reports regarding their performance, training, development & adherence to our Core Values & other parameters established by Senior Leadership. * You perform administrative duties such as assuming responsibility for the role of main point of contact for systems used in customer service, setting up & deleting users, assisting with password resets & working with the vendor on implementing necessary changes that best fit Profinium s needs. * You identify, research & implement new programs that will maintain Profinium s competitive edge with other banks as it relates to personal banking products, ATMs, processing teller transactions, internal efficiency & effectiveness. Loan Origination New Accounts Sales - 25% * You achieve goals for new credit & credit delinquency as defined by bank s annual organizational objectives. * You recommend policy/procedure enhancements to better serve customers & team members. * You generate quality consumer credit within guidelines set by bank policy & individual lending authority to reach growth targets. Interviewing the customer, completing credit application & underwriting, & closing the loan in a timely manner. * You execute more complex consumer credit transactions such as overdraft lines of credit & HELOCs. * You successfully sell retail & small commercial/business products & services. This includes deepening account relationships with existing clients, soliciting prospects to the bank & going on joint sales calls with our partners. This effort will include contacting clients by phone, mai , email & in person to ask for account relationships. * You assist walk-in clients with their needs including checking, savings, CDs, IRAs, HSAs, Check Cards, ProBiz, Safe Deposit Box rental, etc. Thorough understanding of the various products & services the bank offers & effectively explaining the value of those services & products to clients. * You achieve goals for new accounts, cross-sales & referrals as defined by bank s annual organizational objectives. * You promote Profinium through product launches & community events that the bank sponsors throughout the year. * You recommend policy/procedure enhancements to better serve customers and coworkers. Creating Amazing Client Experience (ACE)- 20% * You promote a positive & energetic environment for both our team members & our clients. * You ensure our Personal Banking East Team is instilling our Purpose, Pledge & Pursuits (P3), Team Promises & Core Values in each & every client interaction. * You deliver client project, programs, events & initiatives to promote ACE. Other - 5% * You serve as back up & support for the West Market Personal Banking Leaders & VP Personal Banking, as needed. * You ensure compliance with organization policies, systems, process & procedures with a strong commitment to the overall direction & focus of the organization. This includes compliance with all regulatory requirements. * As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities. * You are actively involved in community & civic organizations as appropriate to represent the bank in the community. This is to include seeking out networking opportunities during which you are focused on developing relationships & providing leadership. * You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge & Pursuits (P3 s) & Core Values to guide your behavior. Profinium, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law. Profinium has the exclusive right to alter this job description at any time without notice. Profinium, Inc. ( Profinium ), may use third-party websites to post employment opportunities. Profinium is not involved in the actual transaction between employment applicants and any third-party website. Authentication on the Internet is difficult; therefore, Profinium cannot and will not confirm that third-party websites are safe and secure with personal information, such as a social security number. Accordingly, Profinium discourages candidates from sharing personally sensitive information with third-party websites. Because Profinium cannot be involved in user-to-user dealings or control the behavior of employment applicants on third-party websites, in the event that you have damages from sharing personally sensitive information with a third-party website, you release Profinium (and our agents and employees) from claims, demands, and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such damages. Profinium is under no legal obligation to, and do not, control the information provided by applicants made available through third-party websites. Profinium expects that you will use caution and common sense when using third-party websites while applying for employment opportunities