Job Information
RTX Corporation Senior Field Service Technician (Onsite) in Everett, Washington
Date Posted:
2024-08-07
Country:
United States of America
Location:
HWA32: US124-Everett (Commando), WA 11404 Commando Road , Everett, WA, 98204 USA
Position Role Type:
Onsite
Join our expert team at Collins Aerospace and elevate your career by working with cutting-edge interior seating products. Our service specialists perform critical tasks, including installation, maintenance, and support, directly at aircraft manufacturing facilities or on-site with our valued customers. Be part of the innovation and excellence that defines Collins Aerospace.
To excel in this role, candidates must demonstrate proficiency in all essential duties. The qualifications outlined below represent the necessary knowledge, skills, and abilities. We are committed to providing reasonable accommodations to support individuals with disabilities in performing these critical functions.
What You Will Do:
Customer Support: Provide expert assistance to customers in resolving technical issues related to the installation or operation of Collins Aerospace products. Consult with customers on pre- and post-installation challenges and review equipment interface requirements.
Customer Training: Educate customers on the maintenance and use of products and interpret technical drawings.
Troubleshooting: Diagnose and resolve system/equipment interface problems during installations using applicable drawings and tools.
Maintenance & Modifications: Perform preventive maintenance, modifications, and necessary field changes to installed equipment to ensure optimal performance.
System Testing: Support the conduct and performance of equipment/system acceptance testing following installation.
Documentation: Ensure all necessary documentation is accurate and complete for work performed, and that all systems are updated to reflect the current status against the daily work plan (Velocity/CMES, WUC’s).
Engineering Support: Assist engineering in identifying and solving equipment design problems, evaluating product performance, and conducting field trials.
Travel: Be prepared for potential extended travel to both international and domestic customer sites to support various activities, including filling in for other Field Support members.
Additional Duties: Perform any other assigned duties as required.
Qualifications We Require:
Typically requires a High School or AA/AS degree (or other 2-year post-post high school training), with minimum of 2+ years of relevant experience
Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Must have a valid Drivers License
While performing the duties of this job, the associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, talk or hear.
The associate must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions and outside weather conditions.
The noise level in the work environment is usually moderate.
Why join us?
Innovative Work Environment: Be part of a team at the forefront of aerospace technology, working on exciting and innovative products.
Leadership Opportunities: Lead and mentor a team of dedicated professionals, guiding them to success.
Customer Impact: Play a crucial role in ensuring customer satisfaction and product performance, making a tangible impact on the success of our projects.
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
What we offer!
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Learn more & apply now!
This position may be eligible for relocation assistance.
Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?
Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
The salary range for this role is $55,250 to $74.750; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Join Collins Aerospace as a Field Service Supervisor and take your career to new heights. Apply now to become a key player in our mission to deliver excellence in aerospace technology and customer support!
The salary range for this role is 37,000 USD - 83,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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