Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day

Sodexo is seeking a Patient Experience Manager to supportnutrition services at Deaconess Health System in Newburgh, IN, Evansville, IN, and Henderson, KY .

We're seeking a candidate with a strong passion for cultivating relationships with patients and provide great customer within the food service department. This candidate should be capable of multitasking projects and a problem solver. A background in specialized diets or call center experience is a plus.

-Full health benefits and paid time off that kick in day one

-If you are a Dietetic Intern or New Grad with an interest in Food Service or Healthcare , you are encouraged to apply now!

Is this opportunity right for you? A successful candidate will:

• Have a work history demonstrating strong client engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

• Round with patients, collecting detailed data regarding their experience with a goal of improvement and patient centered solutions

• Serves as the liaison between support services, nursing, and other patient care leaders to enhance patient food service outcomes

• Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

• Work on projects as assigned by department

• Proficient in computer skills

Minimum Training/Knowledge/Skills Required

• Excellent verbal, written and telephone communication skills

• Proven research and problem resolution skills

• Must be well organized and use effective time management

• Ability to work in a fast-paced team environment

• Ability to work under pressure and meet critical deadlines

• Excellent interpersonal skills

• Must be a self-starter and be proactive

Learn more about Deaconess Health System HERE (https://www.deaconess.com/)

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience – 1 year experience in Service Recovery role at large hospitality or hospital environment

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-IN-NEWBURGH | US-IN-EVANSVILLE | US-KY-HENDERSON

System ID 976475

Category General Management

Employment Status Full-Time

Posted Range $41700 to $63030

Company : Segment Desc HOSPITALS

On-Site