Job Description

Insight Global is hiring for our top HCM client for a Workforce Manager (WFM) Consultant position. In this position, you will Implement and support the companies Workforce Manager Solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to clients in line with agreed standards and timeframes. This is a client facing role, you will connect with clients directly, manage conversations, data collation, and perform necessary activities with the client for the migrations of projects.

Key Responsibilities:

 Perform workshops to gather information on the client's requirements.

 Design and document the client's solution including business requirements, interface specifications and any other specifications required according to the companies methodology and project scope.

 Take ownership of the configuration and work with other teams/streams/areas to deliver and unit test the system as designed.

 Take ownership of issues and gaps between client requirement and WFM product and work with other teams/streams/areas to resolve them.

 Provide guidance to the client in preparing testing activities (test scripts, scenarios).

 Support clients through the User Acceptance, Parallel Testing and Go-Live phases.

 Support training delivery.

 Support data migration activities like data cleansing, mapping and conversion.

 Ensure handover to client services following their handover methodology.

 Perform other related duties as assigned.

Skills:

 End-to-end Implementation

 Results Accountability

 Process Improvement

 Risk Management & Compliance

 Project Management

 Stakeholder Management

 Reporting & Analysis

 Product knowledge

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Experience:

 Strong experience in implementing UKG Workforce Central / Workforce Dimensions or ADP WFM.

 Demonstrated experience in an Implementation role.

 Experience working cross functional teams.

 Strong knowledge of Payroll, Human Resources of Time Management systems.

 Excellent communication (written and verbal) and presentation skills.

 Experience conducting training/solution walkthrough sessions.

 Ability to work autonomously as well as in a team environment. Preferred Certifications / Qualifications:

 Tertiary qualification in a related field preferred.

 Completion of UKG Workforce Central / Workforce Dimensions or ADP Workforce Manager training.

 Technical role in an implementation, client service, or customer service environment.

 Advanced Microsoft PowerPoint, Excel, and Word skills. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.