Description

Our people are at the heart of our operations and training helps them thrive. As a Trainer at Amazon, you’ll play a central role in onboarding and upskilling our employees. It will be up to you to make sure they have the skills and knowledge to stay safe, be efficient, and enjoy plenty of professional growth at Amazon – potentially becoming one of our future leaders. You’ll work with people at every stage of their career, from new hires to managers.

Key job responsibilities

Deliver training and coaching to Amazon’s standard

Review and improve site-training completion rates together with managers and associates

Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience

Work with teams to identify areas where further training and development is needed

Help to audit metrics such as safety, quality, and process across sites

Train and coach associates to become ambassadors who can help deliver coaching and training to local teams

A day in the life

The role of Trainer is about sharing and upholding our process standards. You’ll deliver high-quality training that outlines safety, culture, and site-specific procedures to Amazon employees as well as external partners, along with a warm welcome for new hires. As a Trainer, you’ll make sure everyone sticks to the highest operating standards. You’ll know how to constructively deliver feedback that helps learners grow and develop.

You’ll be based on-site at one of our operational facilities, delivering in-person and online training to the team across a variety of shift patterns. You may also support other sites when required. You’ll work independently but will regularly liaise with key site staff and stakeholders.

Basic Qualifications

• Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

• Advanced English language skills

Preferred Qualifications

• Experience in a coaching, mentoring, or teaching role

• Relevant experience of managing multiple, competing priorities concurrently

• Advanced German language skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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