Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. _ Primary Role_ This position can report to any office in Pennsylvania American Water Manage / Review the overall performance and efficiency of the Automation & Control Systems along with all Policies and Practices to ensure their secure and reliable operation. Manage direct reports. Provide planning, assure day-to-day support is delivered, project management, and assuring overall satisfaction with performance in their Division. Manage or provide input to the CAPEX Recurring Project budgets. Collaborate with Operational and Functional Departments to ensure the state and local Automation & Process Control Systems strategies and master plans are progressing to plan. Coordinate and or develop Automation & Process Control education and training for team members and others. Implement knowledge sharing and continuous improvement activities. Manage automation & process control system projects as required. Investigate and pilot, where appropriate, new technological systems, enhancements and multiple vendor products to develop and support innovative system solutions. Ensure quality compliance in all automation & process control systems. Provide expert assistance with planning and designing timely, cost effective modernization projects. _ Key Accountabilities_ Management: * Manage staff and activities of a Division’s control team to provide secure and reliable automation & process control system operation. * Coordinate maintenance activities on automation & process control equipment or systems. * Participate as a Lead in the development, review and implementation of automation & process control systems Strategies, * Policies, Practices and Master Plans. * Manage or provide input to the CAPEX Recurring Project budgets. * Manage automation & process control system projects as required. * Create and manage the departmental OPEX budget. * Establish quality compliance checks to ensure quality assurance of automation & process control systems. * Investigate new technological developments and processes. * Research, recommend, and implement systems to enhance Systems functionality and reliability. * Develop and or coordinate Automation & Process Control education and training for team members and others. * Develop and implement knowledge sharing and continuous improvement tools and activities. Support: * Work with Automation & Controls Staff & Production personnel implementing appropriate policies, standards, practices, and guidelines * for all phases of Automation & Process Control System implementation and maintenance. Work with members of the Automation & Controls, * Production, and Network to ensure compliance with Automation & Process Control System policies and procedures. * Build and maintain relationships with functional and operating organizations and their executive management teams to address the * organization’s automation & control needs and plans. * Analyze the Region’s automation & process control needs in total and coordinate the planning for each of their Districts. * Assure the support is in place for each Region to meet operational requirements and the training needs of local associates and other users. * Oversee the the development of capital improvement projects and estimates within area of responsibility. Manage the department budget and ensure that financial targets are met. Change Management: * Make recommendations to change standards and methods to improve processes and results. * Ensure compliance with the Change Management process. * Enforce process control system life cycle procedures. _ Knowledge/Skills_ * Demonstrative knowledge of engineering concepts and their application; water/wastewater equipment and systems operations. * Working knowledge of electrical, mechanical, and instrumentation in automation & process control equipment and systems * Working knowledge of industrial automation & control system platforms including PLC / DCS / HMI programming / design / configuration. * Strong knowledge of P&IDs, control elementary drawings, ISA instrument specifications, and loop diagrams. * Knowledge of process computers and data collection methods. * Understanding of PC Networking technology, telemetry methods and historical archiving databases. Knowledge of OPC, Visual Basic, and SQL applications. * Knowledge of data communications systems, protocols, wired and wireless network systems, and radio telemetry. * Strong knowledge of project management and application development methodologies and tools. * Knowledge of business applications, Microsoft Office products and productivity tools (e.g. MS Word, MS Project, Excel, PowerPoint, and Lotus Notes). * Demonstrated understanding of programmable process controller configuration, (PLCs / RTUs: Allen – Bradley, Modicon, Rockwell Automation, Siemens, Emerson). * Demonstrated understanding of HMI configuration with Iconics, Intellution, or Wonderware. * Demonstrated understanding of data communications systems, protocols, wired and wireless network systems, and radio telemetry. * Proficient with identifying, planning, scheduling, conducting, and coordinating detailed phases of Capital Projects. * Ability to formulate work plans and manage multiple priorities within a regionally dispersed territory. * Excellent interpersonal, people and people management skills (e.g. listening, coaching, facilitating, tact/diplomacy, employee relations, development, motivation, team building). * Excellent verbal and written communications skills, including presentation expertise and the ability to communicate complex issues clearly. * Excellent client relations skills and customer service orientation. * Strong organizational and time management skills with attention to detail. * Ability to prioritize and manage multiple projects simultaneously and adapt to changes in priority efficiently. * Excellent analytical and problem solving skills. * Excellent planning, time management and organization skills. * Rapidly assesses options and likely consequences when under time pressure to make decisions or solve problems. * Excellent financial management skills (e.g. planning, budgeting, resource allocation). * Ability to attract, manage and retain highly valued and regionally dispersed professional talent. _ Experience/Education_ * Minimum five (5) years management experience, including prior experience with team and project management, technical support, instrumentation, automation & process control system hardware & software design, programming, installation, commissioning and maintenance. * Experience with data communications systems, protocols, wired and wireless network systems, and radio telemetry. * Four year (4) degree or equivalent. Significant additional experience and/or certifications or other education and training may be substituted for formal education _ Travel Requirements_ * As Required. * A valid driver's license is required. _ Work Environment_ * Production Facilities – Multiple State Coverage Area. _ Competencies_ Prioritizes & Role Models Safety Develops Talent Plans, Aligns, & Directs Drives Engagement Decision Quality * Join American Water...We Keep Life Flowing™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.