The Opportunity

Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at UBS Arena in Elmont, New York. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$21.50 - $21.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay

• Employee assistance program

• Training and development opportunities

• Employee discounts

• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Assign duties to scheduled staff.

• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.

• Investigate and resolve complaints regarding food quality, service, or accommodations.

• Review work procedures and operational problems to determine ways to improve service, performance, or safety.

• Assist Concessions Manager with staff training and compliance.

• Monitor daily and hourly cleaning.

• Manage labor and profit loss.

• Ensures proper cash handling and tip record-keeping for the shift.

• Ensure associates are kept informed of any changes in policies or events.

• Other duties as assigned.

Qualifications

• Must be at least 18 years old.

• Experience working in a restaurant.

• At least two years of supervisory experience preferred.

• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.

• Must be able to implement rules and direct staff.

• Excellent communication skills, written and verbal.

• Excellent customer service and employee relations skills.

• A true desire to satisfy the needs of others in a fast-paced environment.

• At least two years of experience as a supervisor preferred.

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions

• Ability to lift stock up to 50 pounds occasionally

• May be required to work outdoors or in variable temperatures depending on the season

Shift Details

Event based

Who We Are

UBS Arena is a multi-purpose arena in Elmont, New York, next to the Belmont Park race track. The home to the New York Islanders of the National Hockey League (NHL) hosts around 150 major events annually.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.