Overview and Essential Functions

Overview Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for a Technician Quality Control to join our team and help connect America. Performs lead duties in identifying and addressing field quality deficiencies resulting in fewer damages. What you’ll do…

• You will select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.

• You will perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.

• You will conduct root cause analysis on quality failures.

• You will complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.

• You will correct field risk findings and coach/mentor technicians.

• You will perform quality assurance ride-along with field technician upon Operations Manager request.

• You will provide frequent and ongoing feedback to Field Check partner to improve quality results and reduce damages.

• You will provide witness testimony in small claims and litigated cases when necessary.

Qualifications

Who we are looking for…

• You have 5 or more years of locating experience and/or equivalent.

• You are able to troubleshoot difficult locates and proficiently interpret all utility plats.

• You are proficient in using different locating equipment.

• You are proficient in Microsoft Office Suite or Google Suite.

• You may have 5 years of more years of investigation experience.

• You are located in NC or northern SC (Spartanburg or Cherokee County).

Benefits and Company Summary

What you'll get...

• Medical, Dental, Vision and Prescription Plans

• Flexible Spending Accounts

• Short and Long Term Disability

• Supplemental Life and AD&D

• 401(k) Retirement Savings w/ Company Match

• Stock Purchase Plan

• Company Discounts

• Legal Insurance

• Paid Time Off and Holidays

  Who we are...

  We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others, safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.

  We serve the nation from more than 500 field offices and are unparalleled in scope and scale. Our talented workforce of over 15,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

  We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

EEO

Building stronger solutions together

Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.