Description We are offering a short term contract employment opportunity for a Customer Service Representative in Elk Grove, California. As a vital member of our team, your role will involve interfacing with customers, processing orders, and ensuring the smooth running of our operations.

Responsibilities:

• Act as the primary liaison for our customers, providing exceptional service and addressing inquiries.

• Convert customer purchase orders into manufacturing production orders.

• Coordinate with various departments such as design, sales, pricing, and operations to implement new customer items.

• Maintain and manage customer inventory levels, identifying and addressing any potential obsolescence issues.

• Investigate and resolve order discrepancies, customer quality complaints, and overdue accounts receivable.

• Establish and manage correct order unitization, ensuring efficient operation.

• Provide comprehensive reports on orders, sales, and inventory to plant management, sales teams, and customers as required.

• Coordinate with internal and external vendors to ensure approved tooling artwork and CADs are provided to the manufacturing team.

• Monitor plant activities that could impact customer order fulfillment, communicating any potential issues to relevant parties.

• Participate in plant's non-price improvement initiatives, focusing on aged inventory, trailer utilization, and operational efficiencies. Requirements • Proven experience in Customer Service and Sales is required

• Proficiency in Office Functions and Reporting is essential

• Advanced skills in Microsoft Excel and Word are necessary

• Demonstrated knowledge in Operations and Payment Processing is key

• Experience in conducting Research and Planning Processes is beneficial

• An understanding of Quality and Design principles is desirable

• Familiarity with Accounts Receivable (AR) processes is a must

• Proven ability in Scheduling and Pricing activities is important

• Experience in Production and Check Processing is advantageous

• Skills in Implementation and Confirmations are significant

• Exceptional Communication Skills are vital

• A commitment to Customer Satisfaction is crucial

• Past experience with Receipt and Discrepancy management is preferred

• Knowledge in Shipping procedures is valued

• Proficiency in all Microsoft Office Suites is necessary TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .