38842BR

Extended Job Title:

Program Coordinator

Org Level 1:

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description:

Supports all program directors by performing administrative duties related to planning, directing and coordinating both

the academic and operational activities of the program..

Requisition ID:

38842BR

Travel Required:

None

Major/Essential Functions:

• Research, organize and provide referral information related to the TCHATT program participants in accordance with the findings of the staff and treatment team.

• Answers phones. Processes incoming and outgoing correspondence and tracks status of all correspondence.

• Draft, proof, edit correspondence, independently for understandability, grammar, punctuation and spelling, replies to correspondence as assigned.

• Answers main telephone line, responds to telephone inquiries from patients, staff and general public.

• Telephone calls will be handled in a professional and friendly manner.

• Receive and return messages in an attentive, professional and friendly manner.

• Action must be completed within 24 hours.

• Correspondence is handled appropriately and efficiently.

• Uses rules of professional writing in proof work.

• Uses proper grammar and punctuation when composing correspondence on behalf of the department, staff and project.

• Coordinates, prioritizes, and schedules routine tasks and meetings (in person and virtual).

• Provide accurate information on referrals for staff, program participants, and guardians.

• Provide community and regional resource assistance information, community programs for insured and uninsured participants.

• Gather data for resources list from research of public information, calling for information, and compiling list in excel.

• Staff of the Projects are made aware of appointments, in person or virtual in a timely and efficient manner.

• Able to prioritize tasks independently with minimal discussion.

• Files and or records are easily accessed and in organized for easy retrieval of information.

• Maintains accurate information on data gathered electronically and in paper form as needed.

• Assures staff have necessary information for meetings, conferences, and otheractivities.

• Prepares agenda, gathers documents and information, and prepares minutes for meetings as requested.

• Minutes are prepared in timely fashion.

• Necessary information is accurate, timely, and of value.

• Assigned work is thorough and prepared by deadlines.

• Projects include but are not limited to Newsletter development, communicating website updates, developing educational materials, and coordinating CME events.

• Telephone calls will be handled in a professional and friendly manner.

• Coordinates and maintains filing / record keeping systems.

• Files and or records are easily accessed and in organized for easy retrieval of information.

• Uses TTUHSC EMR for record keeping and Trayt for statewide reporting.

• Prepares and completes all assignments from faculty, supervisor and administration in the department.

• Assignments will be completed by the designated deadline given.

• Ensure confidentiality, HIPAA guidelines 100% of the time.

• Assists physicians in a prompt, accurate, and friendly manner.

• Other duties as requested by the Program Director and Staff with Operations that will support the departmental staff and departmental daily operations. (as assigned)

• Adhere to all TTUHSCEP policies, procedures and processes.

• Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork).

• Actively promote and encourage staff across the institution.

• Perform all other duties as assigned.

Grant Funded?:

Yes

Minimum Hire Rate:

Salary commensurate with related education, experience and/or skills

Pay Basis:

Hourly

Work Location:

El Paso

Preferred Qualifications:

• Bilingual (Spanish/English)

Campus:

HSC - El Paso

Department:

Psychiatry Dept Elp Genl

Required Attachments:

Cover Letter, Resume / CV

Job Type:

Full Time

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group:

Executive and Admin Assistants

Shift:

Day

EEO Statement:

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications:

• High school plus six years experience in related field

• Additional education may substitute for experience on a year for year basis

Does this position work in a research laboratory?:

No

Jeanne Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx