Job Information
H M Cragg Co Parts Advisor in Edina, Minnesota
Position Overview A successful Parts Advisor will be highly organized, detail oriented, work well in a team environment and have a working knowledge of parts and mechanical maintenance. A top performer in this role will have direct experience with generator parts procurement and provide outstanding customer service to both the service department and over the counter customers. Reporting Relationship: The Parts Advisor reports to the Generator Parts Manager. Responsibilities/Accountabilities Manage data analytics on parts stock values, market retail, freight cost, and restock to avoid unnecessary costs Perform physical inventory counts and ensure accuracy with inventory tracking software Monitor inventory and stock levels in main and service truck warehouses Receive parts stock and special-order parts in a timely manner Track all parts movement within warehouses Review work orders to identify service department part requirements Procure, ship or stage all parts required for assigned work orders Ship and track parts to remote technicians and customers ensuring on time delivery Quote parts for the service department repairs accurately and in a timely manner Identify and verify parts and equipment compatibility in accordance with applicable parts and service manuals Work with Parts Manager to source new suppliers to reduce costs and improve quality Ensure a safe working environment