Description At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. We are looking for a dynamic TeleHear Provider that will work closely with local offices to help develop and support patient care through tele-hear programs. Working with the management team, they will help assess the technical issues around these programs, implement appropriate process and procedure, and help train local staff. Specific duties include being able to both test a patient remotely and take them through the sales and selection of a hearing aid, troubleshoot technical issues, and support other area offices when an Audiologist or provider is needed. Schedule: 10:30 am - 7:00 pm CST (M-F) Our Culture An experienced team built around a culture of professional growth and knowledge-sharing We celebrate innovation - providing our patients with the most innovative technology and the most effective hearing devices We serve with passion, purpose and excellence Total Team Approach - Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients You Will Counsel patient and assist local provider in the sales process Be able to troubleshoot technical and tactical problems with a remote sales process Provide diagnostic, sales verification or troubleshooting support remotely as needed: on demand or by appointment Recommend, monitor and advise patient on the use and outcome of counseling tools You Will Need Audiology Degree (Master's OR Au.D.) 3 years of retail dispensing Working knowledge of market and business practices, especially tele-hear Expert knowledge of software systems including MS Office and Starkey programming software Good problem solving, analytical abilities, communication, organizational and interpersonal skills required We are Proud to Offer Competitive medical, dental and vision benefits 401(k) retirement plan with company match Health savings account with a company contribution Flexible spending accounts (medical and dependent care) Paid employee assistance program Paid Time Off And More! Salary and Other Compensation The annual rate for this position is between $78,000 -$90,000 / yr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for a quarterly bonus in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 80 days/hours of paid time off, 8 days/hours of paid sick and safe time, 6 paid holidays annually. __ The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. #LI-EB1 #Audibel Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job fu ctions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) All American Hearing is an Equal Opportunity Employer Minority/Female/Vet/Disabled.