Reference #: 2631484 Description Job title Case Manager /Intensive Case Manager Reports to Case Manager Supervisor Position Summary The case manager will determine resources needed to meet the individualized needs of the participant. The case manager will take all necessary actions in assuring the implementation of the service treatment plan including serving as an advocate for the participant to enable him/her to receive needed services; identification of program needs, service gaps and recommending strategies. A commitment to the RHD values should be demonstrated as job duties are performed. Essential Duties and Functions Team-Based Planning Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective. Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant. Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources. Direct Client Care Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals. Administrative Functions Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities. Other duties as assigned Essential Duties Addendum On-Call after hours/weekend/holidays on a rotation basis as required by regulations Linkage and Referral to Community Resources Assessment and Goal Planning Gaining Access to Services Monitoring of Service Delivery Crisis Planning and problem resolution Informal Support Network Building Following all Operational Procedures and funder/licensing body regulations Assisting clients in attending community appointments as needed/determined by goal plan Moving Clients into their residences (Crossroads PSH clients) Meeting weekly productivity goals as set by the program Timely completion and submission of all case notes and required paperwork Other duties as assigned Qualifications Bachelor's Degree in Human Services or related field. Intermediate computer skills One year Case Management experience preferred Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services preferred Valid driver's license Working conditions Additional Special Working Conditions: Working out in community within the service delivery area of the program. Required to drive program participants to appointments. Requirements Physical requirements Lifting Requirements Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. Physical Requirements Stand or Sit (stationary position) Walk Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position) Climb (stairs/ladders) Talk/Hear (communicate, converse, convey, express/exchange information) See (detect, identify, recognize, inspect, assess) Pushing or Pulling Repetitive Motion Reaching (high or low) Kneel, Stoop, Crouch or Crawl (position self, move) Reporting Relationships Direct Supervisor: Case Manager Supervisor

Resources for Human Development is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.