East Amherst. Manager. Mighty Taco. Full Time.

The Manager is responsible for assisting the General Managers in achieving the quantitative and qualitative results of their units; while ensuring compliance with all Company Policies & Procedures.

Duties & Responsibilities Include: *To supervise and direct all Shift Managers and Team Members to achieve 100% customer satisfaction. Customer Service is Priority 1.

*The Manager is empowered to take all necessary action to resolve customer complaints to achieve satisfaction. *The Manager is required to expeditiously reply to all customer complaints whether received via the Companys web site, in person, or via the telephone. *To ensure the safety of all Team Members and Customers by abiding by all safety and sanitation protocol. *To achieve Company standards in the areas of: -Food & Beverage Cost Control - Quality - Service - Cleanliness - Cash Control - Labor Control

*To achieve Company standards, via recruiting, scheduling, training, evaluating, and where and when necessary, disciplining Team Members in accordance with Company protocol, including but not limited to: *To write weekly work schedules that comply with Company policies and all Labor Laws. *To manage labor hours consumed in relation to business levels to achieve Company standards, sending Team Members home prior to the end of their scheduled shift if/as business levels dictate. *To ensure all required actions as stipulated on the Companys Opening Checklist and Closing Checklist are completed and attested to inclusive of Cleaning Chart duties. *To actively, constantly, and consistently manage all actions of all Team Members ensuring their compliance with Company standards and expectations, and governmental regulations.

*Constant monitoring of sanitation requirements, cashier protocol, portioning, grill and wrapping procedures as well as waste, theft, and/or excessive use of supplies. *Performs Required Hourly Temperature & Quality Checks -To immediately take corrective action if any of the above occur. *To ensure Cash Management protocols are maintained, including but not limited to: - To maintain routine cash drops throughout all shifts - To deposit shift receipts per policy. - To ensure sufficient change is always available. -To ensure cashiers count their drawers at the beginning of each shift. - To ensure cashiers are preset when drawers are counted at shifts end - To maintain accurate Cash Variance documentation. - To maintain a locked safe and change bank, ensuring keys are always on your person, *To proactively manage required staffing levels. *To recruit, and/or, develop internally, and train store supervisory personnel ensuring all management positions are filled. *To ensure compliance with Company standards (e.g. Overtime) and governmental regulations (Minors, Meal Breaks, etc.). *To keep Team Member attendance records up to date. *To replace Team Members who were scheduled to work shifts who call in ill, or self-terminated. *To maintain adequate stock levels of product and supplies to ensure no stock outs occur. View more at https://app.higherme.com/jobs/612542cb24824

The Manager is not authorized to contract services from any solicitor or existing vendor. -To maintain all Company reporting requirements, including but not limited to: - Cost Variance reporting -Payroll Worksheet - Hourly Readings Report

View more at https://app.higherme.com/jobs/612542cb24824

Requirements 1 Years as Manager in a QSR or Casual Dining Environment or 1 Year as a Mighty Taco Shift Supervisor High School Diploma or Equivalent Serv Safe Certification (Preferred) Time Management, Organizational Skills, Leadership, Communications Skills. 40 hour minimum work week. Must be able to work a variety of shifts, including late nights and weekends. *Must have a willingness to work at any Mighty Taco *Reliable Telephone & Transportation *Must Pass the Mighty Taco Management Test