Description

Are you looking for the right opportunity to start or continue your career?

Your search could potentially end right here! Only one question matters…Is your head in the cloud? So is ours

Amazon is expanding quite rapidly and we are looking for talented candidates interested in working in a technically and professionally challenging environment.

We are now looking for graduates or soon-to-be graduates to be part of our graduate program.

Cloud Support Associate, Amazon Web Services

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join us as a Cloud Support Engineer who helps individuals and businesses take their computing infrastructures and applications into the Cloud.

What can you expect from a life in the Amazon Cloud as a Cloud Support Engineer?

As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.

Every day will bring new and exciting challenges on the job while you:

• Learn and use groundbreaking technologies

• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs

• Interact with leading technologists around the world

• Work directly with Amazon Web Service Engineers to help reproduce and resolve customer issues

• Leverage your day to day experiences to provide feedback to internal AWS teams on how our customers use our services

• Drive customer communication during critical events

Are you obsessed with, interested in, or have knowledge of...

• Window or Linux Operating Systems?

• Is Networking (DNS, IPsec, BGP, VPN, Load Balancing) something of interest?

• Follow Database technologies?

• Is Programming / scripting (Java, Perl, Ruby, C#, and/or PHP) a passion that you cannot stop?

• Virtualization Technologies?

Key job responsibilities

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

As an Independent Software Vendor (ISV) Sales Representative at AWS, you deliver digital transformations through effective engagement with C-level executives, IT leaders, architects & developers. In this role, you are establishing Amazon Web Services as the key cloud technology provider across the ISV accounts you manage, promoting the entire AWS product and services portfolio to ISVs.

On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient.

With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

Come build the future with us!

A day in the life

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Experience as a quota carrying technology field sales individual, or business development professional.

• Experience increasing technology adoption and creating long term transformational account strategies.

• Experience working with and presenting to C-level executives, IT, and other lines of business.

• Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects.

• Fluent in both German & English.

Preferred Qualifications

Preferred Qualifications

• Experience selling cloud solutions

• Cross functional selling experience (Architect, Sales Engineer, Professional Services, Partner, and ISV)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d