Position specific details: The successful candidate will have experience with clinical and administrative operations within a medical office. The Manager will be responsible for overseeing clinical operations for our Raleigh and Fayetteville locations, with the majority of time spent in Raleigh, and with travel to our Asheville location 1x a month. The Manager will also be responsible for providing clinical care as needed.

Hours: Mon-Fri, 8am-5pm EST

The Manager I – Raleigh Care Center is responsible for providing supervision and leadership to the administrative and non-physician clinical staff of a small care center (typically less than 5 direct reports) and/or serving a smaller population size. Performs the responsibilities of a medical assistant on a limited basis (20% or less of their time).

Primary duties may include, but are not limited to:

• Implements and monitors operational/office policy and procedures.

• Ensures office processes are efficient and support the care center practice and enhance patient satisfaction and retention.

• Analyzes daily office operations and utilization of resources.

• Maintains appropriate staffing levels and morale.

• Interacts with regional manager to facilitate office operations to meet company objectives. Conducts monthly staff meetings.

• Performs responsibilities of a medical assistant.

• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Position requirements:

• Requires a high school diploma and a minimum of 3 years’ experience in a physician office including working knowledge of managed care and Fee-For-Service reimbursement requirements; or any combination of education and experience which would provide an equivalent background.

• LPN or LVN preferred.

• For the Carelon Health business unit, both a Medical Assistant Certification and satisfactory completion of a Tuberculosis test are required.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.