Posting Details

Position Information

Working Title Coordinator of Academic Success Coaching

Position Number 819901

Appointment Type Permanent - Full Time

Tenure Track No

FTE 1 = 40 hours/week, 12 months

If time limited, duration date

Position Overview

Primary Function of Organizational Unit

The Office of the Provost is responsible for all matters pertaining to academic programs. This includes oversight of academic program planning, the quality and delivery of instruction, strategic budgetary planning and collaborative research initiatives. The Office of the Provost is also responsible for all recruitment initiatives and matters associated with enrollment management. Additionally, this office fosters opportunities for student success through academic advising, coaching, and mentoring.

Primary Purpose of Position

The primary purpose of this position is to provide support to help undergraduate students develop skills, behaviors, and habits that contribute to success in college. The Coordinator of Academic Success Coaching works to foster persistence and completion by identifying, tracking, mentoring, and providing interventions to students identified as having an increased likelihood of attrition. The Coordinator of Academic Success Coaching also provides leadership to the overall model and strategies for Academic Coaching at NCCU by assessing student needs, developing an individualized success plan and connecting students with services such as tutoring, the university counseling center, student health services, and when needed, outside agencies. The Coordinator of Academic Success Coaching assists in assessing the services and monitors student progress and unit goals.

Required Knowledge, Skills, and Abilities

The successful candidate for the Coordinator of Academic Success Coaching position must:

· Demonstrate excellent oral and written communication skills;

· Possess superior organizational skills;

· Demonstrate an ability to keep accurate and consistent records;

· Possess knowledge of instructional practices, and student success models;

· Demonstrate an ability to work with diverse learners to ensure their success;

· Demonstrate the ability to work independently, and with team members call and possess the ability to effectively evaluate student outcomes and staff;

· Demonstrate an ability to utilize technology;

· Demonstrate the ability to gather and interpret data, and prepare report;

· Possess knowledge of first and second-year students, and transfer students

Minimum Education/Experience

Bachelor’s degree; Master’s degree preferred. At least two years of academic advising or coaching experience (preferably in a higher education setting).

Licenses or Certification required by Statute or Regulation

None

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Responsibilities and Duties

Function Administrative

Describe the specific tasks and responsibilities related to the function.

• Collaborates with the Dean and Associate Dean to establish and track programmatic metrics and outcomes;

• Leads campus initiatives for Academic Success Coaching and Academic Success Tutoring services including implementation of technology, professional development, university policy review, identifying opportunities and strategies to increase retention and engage students, and creation of student success resources for students and staff.

• Designs and implements small and large-scale initiatives and programming pertaining to student learning, academic skill building, and relevant success tools (i.e. time management, test-taking, organization, etc.)

Function Administrative

Describe the specific tasks and responsibilities related to the function.

• Provides general academic coaching for walk-in or scheduled appointments;

• Assists students with understanding their degree requirements, campus resources, academic policies and procedures such as the academic calendar, course withdrawals, attendance, and assists with student’s progression to good academic standing;

• Maintains accurate documentation of coaching interactions and outreach in accordance with expectations established by University College Dean and Associate Dean;

Function Administrative

Describe the specific tasks and responsibilities related to the function.

• Collaborates with Enrollment Management to identify students at high risk for attrition (Pell-Eligible, First Generation, low HS GPA, etc.) that would benefit from Academic Coaching or Success Tutoring and engages in targeted outreach;

• Provides daily oversight management and guidance to Academic Coaching staff and Academic Success Tutors;

• Participates in campus programming and partner with other units on campus in developing and implementing proactive retention strategies for at-risk students.

Function Administrative

Describe the specific tasks and responsibilities related to the function.

• Refers students to the appropriate campus resource or personnel and collaborates accordingly to monitor the academic progress and holistic development of referred students;

• Assists students with academic support needs, including reviewing course work requirements as listed in the syllabus and setting success plans to facilitate unsatisfactory academic progress;

• Provides intervention to students on caseload identified as high risk based on early alert mechanisms including early warning, mid-term reporting, and review of final grades.

Function Administrative

Describe the specific tasks and responsibilities related to the function.

• Participates in regularly scheduled campus and/or departmental staff meetings and events;

• Serves on various committees on campus to ensure University College is represented and engaged with campus partners.

Posting Detail Information

Posting Number EPA03203P

Open Date 06/27/2024

Date desired for closing or initial review

Close Date 07/03/2024

Open Until Filled No

Date Position Available 08/01/2024

Special Instructions to Applicants

Applicant Documents

Required Documents

1. Resume/CV

2. Cover Letter

3. Unofficial Transcripts (official required from selected candidate)

4. List of References

Optional Documents

1. DD-214 (Veterans Only)

2. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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