Apply for Job Job ID362384 LocationDuluth Job FamilySupplemental Employee Full/Part TimePart-Time Regular/TemporaryRegular Job Code0001 Employee ClassCivil Service Add to Favorite Jobs Email this Job About the Job The Visitor Experience Coordinator responsibilities include deepening student engagement, enhancing visitor experience, and expanding access to the museum as a community resource. This position is responsible for the successful daily operation of the Tweed Museum of Art's front-of-house services and amenities at the Visitor Experience Desk; recruits and supervises a team of UMD students who provide high standards of visitor experience while maintaining security for works of art on view. Qualifications Required Qualifications Bachelor's degree, Hospitality Management, Public Relations, Non-Profit, or Museum experience preferred or a combination of related education and experience to equal 4 years Supervisory experience, including hiring, scheduling and training Experience in a public-facing, customer service environment Demonstrated ability and willingness to collaborate with a wide range of stakeholders 3-5 years of customer service experience Experience working in a team-based environment and managing multiple priorities Superior interpersonal, facilitation, and public speaking skills. Demonstrated strong project management skills. Demonstrated leadership and management skills, with the ability to engage a diverse range of individuals in matters of vision and strategy, as well as day-to-day workplace issues. Demonstrated sensitivity and awareness of issues relating to access and inclusion. Able to take ownership of problematic situations using proper judgment to find possible solutions or alternatives. Leadership skills necessary for responding authoritatively under stress. Proven ability to engage individuals of diverse backgrounds and experiences. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M University of Minnesota, Duluth (UMD) The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue. Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022). The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.