Dubuque, IA, USA | Financial Aid | Full Time

At Clarke University, we look for individuals who lead from the heart and embrace our values of education, charity, justice, and freedom. By creating a community focused on care, we empower everyone at Clarke to do and be their best. We offer meaningful work, a safe and friendly work environment, and an outstanding benefits package including tuition remission, paid holidays vacation and sick time, and extensive professional development opportunities. So, if you're looking for a place you can make a positive impact, we hope you'll consider our One Clarke, One Community.

Are you passionate about helping students access financial aid and achieve their academic goals? Clarke University is seeking a detail-oriented Project Specialist to join our Financial Aid Office . This position plays a critical role in assisting students and families with the financial aid process, ensuring they receive all eligible funding in a supportive and professional environment.

Key Responsibilities:

• Counsel students and families on FAFSA filing and loan processes.

• Partner with Admissions Communications and Marketing for financial aid-related event planning.

• Manage outreach initiatives, including FAFSA completion and scholarship promotion.

• Oversee importing ISIRs, verification processes, and financial aid packaging in Datatel Colleague .

• Process incoming student documentation and follow up on missing information.

• Maintain and distribute financial aid awards and outside scholarships.

• Train and oversee student employees in customer service and administrative tasks.

• Coordinate Federal Work-Study communications, hiring paperwork, and supervisor training.

• Plan and oversee financial aid events and payment plan outreach efforts.

• Review and process student records for those who decide not to attend (Non-Commit List).

• Assist with front desk service coverage, including FAFSA assistance and payment processing.

• Generate financial aid award letters and oversee the Financial Aid Ticket System.

  Qualifications:

• Minimum four years of administrative office or related business experience.

• Strong organizational and communication skills with a customer service focus.

• Proficiency in Microsoft Office and familiarity with Datatel Colleague preferred.

• Ability to work independently and collaboratively in a fast-paced environment.

• Associate's degree preferred.

  Why Clarke?

  Clarke University is committed to providing a student-centered and collaborative work environment. Join our team and make a difference in students' lives while growing your career in higher education!

  How to Apply:

  Interested candidates should submit their application online at Clarke University's job portal (https://clarke.applicantpool.com/jobs/) . Applications will be reviewed until the position is filled.