Work Location :

Dublin, Ireland

Hours:

0

Line of Business:

Technology Solutions

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Position Summary:

The "Monitoring Solutions Specialist" will be responsible for designing, implementing, and maintaining monitoring solutions using ITRS Geneos, Dynatrace, and Splunk. The ideal candidate will have a good understanding of these tools, proficiency in SQL, Python, and Shell scripting, excellent problem-solving skills, and a proactive approach to system monitoring and incident management. Additionally, the candidate should be able to work effectively in a team and be open to performing analysis on new tools. A background in production support is considered a plus.

Accountabilities:

• Design, implement, and manage monitoring solutions using ITRS Geneos, Dynatrace, and Splunk.

• Configure and customize monitoring dashboards, alerts, and reports to meet the needs of various stakeholders.

• Develop and maintain scripts and automation tools using Python and Shell scripting to enhance monitoring capabilities.

• Utilize SQL for data querying and analysis to support monitoring efforts.

• Collaborate with IT and development teams to identify monitoring requirements and ensure comprehensive coverage of critical systems and applications.

• Analyse monitoring data to identify trends, performance issues, and potential areas for improvement.

• Stay up-to-date with the latest features and best practices for ITRS Geneos, Dynatrace, and Splunk.

• Evaluate and perform analysis on new monitoring tools and technologies as required.

• Create and maintain documentation related to monitoring configurations, processes, and procedures.

• In time, train and support team members in the use of monitoring tools and best practices.

• Provide production support as needed to ensure system stability and performance.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Solid experience in IT infrastructure and application monitoring.

• Proficient in one or all of ITRS Geneos, Dynatrace, and Splunk.

• Strong SQL skills for data querying and analysis.

• Proficiency in Python and Shell scripting.

• Strong understanding of network protocols, operating systems, and application architectures.

• Excellent analytical and problem-solving skills.

• Strong communication skills, both written and verbal.

• Ability to work effectively in a fast-paced, collaborative environment.

• Experience with incident management and root cause analysis.

• Open to evaluating and analyzing new monitoring tools and technologies.

Preferred Qualifications:

• Certifications in ITRS Geneos, Dynatrace, or Splunk.

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.

• Knowledge of DevOps practices and tools.

• Familiarity with other monitoring or observability tools such as Datadog, AppDynamics, etc.

• Background in production support.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.