Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Investigative Analyst is part of the corporate Loss Prevention Investigations team which is responsible for protecting the company's assets from internal and external theft by executing investigative routines to identify potential cash and merchandise loss and assist with driving investigations to conclusion through regular follow up.

The base pay range for this role is $30.43 - $45.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Execute investigative routines leveraging tools such as Aspect, electronic journal, LPMS, and other investigative resources to identify potential internal and external theft incidents

• Partner and strategize with corporate and field business partners on shortage analysis such as conducting theft analysis research

• Perform remote monitoring observations (i.e. virtual services) to support and drive shortage resolution

• Perform in-depth theft and fraud analysis, and provide recommendations to field LP team partners and Investigations team management to validate and resolve each incident

• Effectively respond to and communicate findings from theft and fraud investigations and analysis to the appropriate audience

• Identify, communicate and resolve CCTV fidelity and functionality issues while recommending solutions to address repeat or widespread issues

• Develop, maintain and foster effective working relationships with field and corporate LP partners to identify, investigate, and resolve all potential theft and operational loss in a timely manner

COMPETENCIES:

• Communicates Effectively

• Ensures Accountability & Execution

• Organizational Agility

• Manages Conflict

• Collaboration

• Business Acumen

• Leading by Example

• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• BA degree or greater is desired, preferably in Criminal Justice, Finance, or Business

• 1-3 years of relevant work experience preferred

• Intermediate to Advanced proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint)

• Excellent written and verbal communication and presentation skills

• Excellent analytical skills and demonstrated ability to solve problems

• Experience with exception reporting and CCTV systems preferred (i.e. XBR, Aspect, etc.)

• Self-motivated individual who can be successful in a fast-paced environment, with little to no supervision

• Must demonstrate the ability to be flexible and adapt to changing priorities

• Excellent planning, organizing and detail orientation skills

• Maintains confidentiality concerning all information and projects

• Experience working in multi-unit Retail is a plus

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

This position may be performed remotely anywhere within the United States.#LI-Remote

SUPERVISORY RESPONSIBILITIES:

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.