Description

Amazon's Imaging Team is looking for a Studio Operation Lead with an interest in working in a photo studio environment and being part of a global team. The ideal candidate should have some experience working in an operations environment, reporting, and possess the temperament necessary to thrive in our fast-paced, high volume digital studio environment. As a Studio Operations Lead, you will oversee the workflow of high volumes of products between the fulfillment center and Studio. You set daily production goals and ensure resources are in place to meet targets, coordinating directly with studio, retail, FC/facility and logistics teams to ensure seamless planning for product requiring imaging. As a leader in the studio, you ensure standard operating procedures are followed, identify inefficiencies in workflow and drive continuous improvements. You will be responsible for reporting performance metrics to senior leaders. You deliver solid operating procedures that can scale at high volumes while motivating a team of people to deliver results.

Key job responsibilities

• Day to day management and direction of studio operations function

• Planning and overseeing the flow of product and virtual assets for In-House Studios

• Planning and overseeing the flow of products and virtual assets for External Content Providers and Post-production team

• Staffing/workforce planning for Studio Operations

• Using systems/data to track and plan for volume and flow of product that requires images and Videos

• Contributing kaizen expertise and driving a culture of continuous improvement within studio and/or region

• Collecting and analyzing data and testing solutions for process improvements and new initiatives

• Regularly reporting key productivity and quality metrics to stakeholders

• Implementing studio-wide safety programs including disaster preparedness

• Providing daily supervision as well as mentoring, training, development and performance management of Studio Operations team

• Creating training and process documentation

About the team

Amazon Visual Innovation Services builds the world’s best online shopping experience through photography, video, and usability design enabling millions of customers to make more informed purchasing decisions. Visual Innovation at Amazon is a large and fast-growing network of teams located throughout North America, Europe, and Asia, focusing on fashion and product photography, retouching, graphic design, video, 3D, virtual production, automated image acquisition, and image support services. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography.

Basic Qualifications

• Bachelor’s degree or equivalent required

• Moderate to Expert level Excel knowledge

• Professional experience in a high volume, high production operations environment

• Proficiency with Microsoft office

• Experience providing daily leadership/work direction of a team/function

• Proficient written and oral English

Preferred Qualifications

• Knowledge of Macros, VBA and SQL

• Previous experience working in a high volume commercial studio, or fulfillment center in an operational management capacity

• Demonstrated ability to manage high volumes of workflow including prioritization and planning under tight deadlines

• Analytical skills and proficiency using multiple platforms and software to create/measure productivity and other operational metrics

• Experience identifying and implementing process improvements