About Jumeirah

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel , Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.

With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise™ Spa, and direct complimentary access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine the holiday experience.

About the Job:

An opportunity has arisen for an Outlet Manager to join Pool Bar team of Jumeirah Beach Hotel . The main duties and responsibilities of this role are:

• Organize and supervise the day-to-day operations of the F&B Outlet and ensure that all work is carried out efficiently (consistent with operating policies and procedures) and delivers service excellence.

• Maintain excellent guest relations and monitor guest comments.

• Manage the implementation of F&B standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah Group’s policies and standards.

• Monitor the profitability of the outlet. Identify areas and gaps for continuous improvements, provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. Take initiatives to sustain them.

• Develop and maintain positive working relationships with others, support the team in reaching common goals, and listen and respond appropriately to the concerns of other colleagues.

• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Provide on-the-job training and constructive feedback to subordinates to support their overall development.

• Consistently monitor the quality of food and beverages and service offered to guests and escalate any major problems/ complaints to senior management to ensure high service quality as per Jumeirah Group quality standards.

• Actively seeks, collates, reviews and shares Guest feedback associated with food quality, service, and overall satisfaction and takes appropriate and timely action to resolve any dissatisfaction.

• Motivate subordinates and identify opportunities for participating in change initiatives, programs, and projects by considering best practices, improving processes, and improving productivity.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Experience in an Outlet Manager role with a strong F&B background.

• Fluent in English and an additional international language is a plus.

• Passion for delivering exceptional dining experiences.

• Good financial acumen, including experience with budgeting, cost control, and increasing profitability.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.