Description:

• Receive all incoming calls and respond accordingly

• Allocate rooms and task list to team members

• Ensure keys are issued in line with security procedures

• Log and store all lost and Found property as per the set policies and procedures handover to Security

• Manage guest request and inquires and immediately

• Ensure all relevant guest information is communicated to team members and updated on guest profile.

• Carry out administrative and IT Duties

• Report all necessary maintenance daily and log the appropriate program

• Liaise with other departments to ensure all information is communicated efficiently and promptly

• Update system regularly to give maximum room return to the hotel active inventory

• Carry out any reasonable task set by the Housekeeping Manager.

Qualifications:

Qualified candidates should possess strong and accurate communications skills with a critical eye for detail. Able to handle fast paced international environment where multi-tasking is essential. Must have working knowledge and experience with Microsoft office products.

Primary Location: AE-DU-Dubai

Organization: Hyatt Centric Jumeirah Dubai

Job Level: Full-time

Job: Administrative

Req ID: DUB005633

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.