Job Description

Insight Global is looking to hire an External Client Digital Platform Support Agent to work for a financial services company in the Salt Lake City area. This role provides technical support to external and internal clients (Institutional and Private Wealth) for the firms electronic trading and services platforms. The team is the main point of contact for technology related aspects including authentication both static and secure, entitlements, navigation and internal trade flow issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Basic knowledge of internet based applications including Windows, Google, and iOS platforms

 Basic knowledge of internet networks, firewall, security settings, and B2B connectivity

 Ability to deliver superior professional service to internal and external clients

 Ability to multitask in a fast paced environment and perform team responsibilities under pressure

 Strong organizational, communication, leadership, interpersonal and time management skills

 Candidate must be proactive, enthusiastic and team oriented within a global team

 Demonstrated project management skills

 Incident Management experience, strong communication and global exposure, handle multiple threads and ability to prioritize in high pressure, strong analytical skill null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.